Work Schedule: FT; Mon – Fri, 8am – 5pm. Some weekend and evening hours required.
General Description: The Event Coordinator performs duties in support of Hospitality Services (composed of Conferences and Events and Catering). This position will coordinate and support the services for university events and events of external clients renting university venues. This position will also seek new business of external clients resulting in the generation of revenue. Reports to the Director of Hospitality Services.
Essential Functions and Responsibilities:
Supervise Hospitality Services student staff.
Coordinate all aspects of event student labor during academic year: selection, hiring, training, scheduling, and payroll.
In coordination with other event coordinators, monitor day-to-day operations of events during academic year and summer.
Coordinate and successfully execute the services for university events as assigned by Director.
Seek new business of external clients to rent university venues and use of university services.
Create and send proposals and contracts for external and sponsored rentals.
Coordinate and successfully execute the services for external and sponsored rentals as assigned by Director.
Provide front of the house catering services for both internal and external events.
With other departmental event coordinators, lead event service provider meetings.
Respond to inquiries and complaints in accordance with established policy and procedures.
Assist with monitoring and maintaining the university events calendar.
Provide backup support to all colleagues in department.
Perform other duties as assigned.
Knowledge, Skills, and Abilities:
Excellent oral and written communication skills, interpersonal skills, and problem solving skills.
Extensive understanding of customer service principles and service recovery, including the ability to provide exemplary customer service constantly and consistently.
Ability to be flexible and react quickly in a fast-paced, complex environment involving many competing interests.
Proficient with Microsoft Word, Excel, a variety of software programs, and use of internet.
Strong organizational skills and the ability to prioritize effectively.
Required Qualifications: 1. 2 years of related work experience. Related education may substitute for some experience. 2. High school diploma or GED. 3. Finalist applicants must satisfactorily complete pre-employment background check, physical exam, and drug screen (including marijuana).
Preferred Qualifications: Bachelor’s degree in hospitality services, business, accounting, communications, or related field.
Work Conditions: This is a fast paced office environment where flexibility is key to being successful.
Ability to lift, carry, push, or pull up to 50 lbs. with assistance.
Ability to be on feet for long, extended periods of time.
Ability to assist with event set-up and take-down, requiring mobility and lifting.
Application Procedure: To apply, please submit your application including resume, cover letter and a list of three references online at http://employment.plu.edu.
Pacific Lutheran University is a private university located in Tacoma, Washington. The university is home to approximately 3,200 students pursuing undergraduate and graduate degrees. Through its seven schools: Humanities, Natural Sciences, Social Sciences, Arts& Communication, Business, Education and Kinesiology, and Nursing, Pacific Lutheran offers more classes and more opportunities than most liberal arts colleges. Students have the opportunity to work close-up and hands –on with professors and classmates. Professors at Pacific Lutheran not only serve as mentors who help students discover the professional opportunities in academic fields, but as colleagues who work side- by -side with students on research and creative projects. Pacific Lutheran seeks to educate students for lives of thoughtful inquiry, service, leadership, and care- for other people, for their communities, and for the earth.