UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Under the general supervision of the Transportation and Parking Services (TAPS) Sales Office Supervisor, the candidate provides customer service and fiscal and records management in the TAPS Sales Office and Kiosk.
Major duties include advising and selling parking permits and processing program enrollments, and providing parking and transportation information to campus visitors and a campus population of approximately 24,000. The parking permit program consists of approximately 198 different permit variations for over 60 parking lots located around campus. Eligibility must be verified for each transaction through accessing campus records and consulting with specific departments. Advising affiliates and visitors on complex policies, procedures, parking accessibility, transportation alternative programs, or campus events is done through both written and verbal means, including email, phone or in person. Service is also provided to campus departments including permit sales and permit reservations.
This position requires passing a pre-employment criminal history background check. Selected candidates cannot begin work until passing their background check. Please note: Time required to complete this process may vary and can be lengthy.
Related administrative/clerical experience.
Strong organizational and analytical skills with the ability to prioritize a changing workload and complete a number of competing assignments under the pressure of multiple deadlines with frequent interruptions.
Effectual independent judgment; skillful in policy interpretation, decision-making, problem-solving, identifying solutions, generating and exchanging ideas, and resolving disputes.
Demonstrate diplomacy and tact; excellent interpersonal skills with ability to establish and maintain cooperative working relationships and interact in a professional, friendly, courteous manner with persons of various backgrounds and personalities while upholding campus and departmental policies.
Excellent cash management and record keeping ability with basic bookkeeping knowledge, such as debiting, crediting, preparing journal entries and reconciling expenses.
Position is open until filled; Initial Review Date: 07-15-2019
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
Copyright 2017 Jobelephant.com Inc. All rights reserved.