Job Requisition Number: 27343. The Division of Undergraduate Studies, in the College of Letters and Science, serves students at every stage of their undergraduate careers, from the initial years of intellectual exploration through the process of finding and pursuing an in-depth academic focus. Undergraduate Studies is a center for innovations in undergraduate education that extend beyond traditional departmental boundaries. Our major and minor programs attract undergraduates who wish to explore the most intellectually engaging and promising interdisciplinary fields under the direction of scholars who are pioneers in charting these new areas and methods of inquiry. The Office of Undergraduate Advising serves the 23,000 undergraduates in the College of Letters and Science.
ACADEMIC ADVISING: •Manage a caseload of undergraduates using a holistic advising approach. •Apply advanced student development theories and academic advising concepts, along with knowledge and experience of advising to support undergraduates in identifying, defining, and resolving intricate student issues in an effort to help students obtain their educational goals. •Establish individualized, collaborative relationships with students to learn their skill levels, aptitudes, interests, and strengths. •Assist students with identifying academic and career goals and establishing realistic plans to achieve them. •Advise students on majors and preparation for careers and graduate work (requiring knowledge of 80+ majors/60+ minors, pre-professional programs and joint majors with other schools and colleges). •Advise students on the wide range of course possibilities and/or ways to complete degree requirements that may not be clearly defined. •Create and execute long-term academic plans that enable students to explore, discover and become engaged learners guiding students in taking full advantage of a wide range of academic and non-academic enrichment opportunities such as study abroad, internships, undergraduate research opportunities, scholarships, and extracurricular activities. •Assess and monitor students’ academic progress to ensure timely declaration of major, adherence to overall unit limits, and advancement to degree. •Counsel on strategies to uphold progress and monitor academic work and outcomes that enhance students’ academic plans. •Impose academic blocks and/or require scholarship contracts for students who are out of compliance with College expectations. •Verify students’ completion of degree requirements when there are no clear precedents or articulations, or when transfer work is involved. •Counsel students experiencing complex problems resulting in academic difficulty. •Identify barriers, distractions, and complications contributing to academic probationary status or dismissal. •Advise on special eligibility requirements such as honors programs/fellowships/ scholarships.
PROGRAM MANAGER: •Serve as the subject matter expert and program manager or coordinator in assigned areas. •Identify emerging student needs based on assessment feedback and new research in the student development field. •Ensure effective planning, implementation, of new programs, projects, and advising tools to meet programmatic objectives. •Establish program goals, determine priorities and set deadlines. •Create written procedural guidelines for internal staff and key administrative staff in other units. •Educate staff regarding policy issues, rules, and regulations germane to the project. •Serve as Team Leads for outreach and engagement for primary, secondary and tertiary including but not limited to divisional disciplines, targeted populations (students in academic difficulty, undeclared students) and satellite advising. •Oversee and/or enhance areas of need including, but not limited to the Peer Adviser Program, Dean’ Conference, and Social Media Communications. •Plan and oversee complex, high-visibility campus events that foster student success and promote the value of a liberal arts education. •Establish and monitor all programmatic goals and objectives for the academic year. •Direct work assignments, manage staff and monitor workflow of special programs directly related to the mission and strategic goals of the office. •Benchmark with other colleges to identify best practices, trends, etc. to improve the management of assigned outreach and engagement initiatives. •Assist in dissemination of information about the College and its program at admissions outreach and recruitment receptions. •Provide prospective students, parents and school administrators with pertinent information about College programs, articulation agreements, and related career choices.
PROFESSIONAL DEVELOPMENT: •Demonstrate commitment to professional growth and development as well as innovation and improvement of counseling and administrative skills. •Remain current with trends in higher education and the advising profession locally and nationwide as they apply to today’s college students. •Maintain professional growth and development through attendance at weekly office-wide training sessions, seminars, conferences, and through participation on campus-wide committees and in professional organizations. •Attend and give presentations in the office and at conferences, such as the UCB Advising, Counseling, UC system-wide academic advising conferences, and regional and national NACADA conferences.•Advanced knowledge of advising and counseling techniques, knowledge of multiple majors, colleges, & schools. •Advanced knowledge and understanding of student development theory. •Thorough knowledge or ability to learn of College policies, procedures, and requirements, precedents and application of policy. •Advanced skills in judgment and decision-making, problem solving, project management event planning, and assessment skills, including establishing and measuring program and /or learning outcomes. •Strong abilities in problem identification, reasoning, ability to develop original ideas to solve problems. •Excellent verbal and written skills. •Proven ability to create and maintain effective working relationships with faculty, staff and students. •Administrative experience in a college setting. •Basic computer skills. •Team player with strong interpersonal and organizational skills and ability to multi-task. •Thorough knowledge and experience in working with historically underrepresented student groups, including ethnic minority communities, first generation college students, undocumented students, re-entry, student-parents, rural students, LGBTQI, and students with disabilities, international and out-of-state students. •Ability to supervise team members and to assign, direct, and review the work of students, graduate interns, and staff.
Education/Training: •Bachelor’s degree in related area and/or equivalent experience/training; There are multiple openings for this role. The listing will remain open until filled.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.