The Survey Research Institute (SRI) at Cornell University is hiring Temporary Research Assistants to work at our call center facility in Ithaca, NY.
Your primary duty will be calling on behalf of academic researchers to conduct phone surveys and collect high quality data from suitable participants. Occasionally, we may have you assist with other survey research tasks such as mail preparation, data entry, or audio file transcription. You can learn more about our work at sri.cornell.edu.
Our current projects require a commitment of at least 10 calling hours per week. The core shifts are Monday through Friday 6PM-9PM, and Sunday 5PM-9PM. There are often opportunities for employees to pick up additional shifts, so our ideal candidate will have some flexibility in their schedule. Employees may have their position extended beyond the standard 6-month appointment depending on their performance and SRI's projected workload. This is a temporary, part-time position, and it is not eligible for benefits.
Responsibilities: * Convince people to participate in our research * Enter responses into a computer quickly and accurately * Document all calls with concise, coherent notes * Learn and follow appropriate survey protocol * Meet all project-specific productivity goals * Maintain neutrality, confidentiality, and professionalism
Qualifications: * Exceptional interpersonal skills * Resilient, positive attitude * Excellent written and verbal communication * Computer proficiency: typing speed, data entry, and ability to learn new programs * Fluent in English (but other languages, particularly Spanish, are a plus!) * Evening and/or weekend availability
Other information: * Pay starts at $13.00/hour with the opportunity for regular pay increases * No tele-commuting is permitted. All work is done locally at our East Hill office in Ithaca, NY * SRI is closed for Cornell holidays
University Job Title:
Temp Serv Clerk
No Grade - Hourly
Pay Rate Type:
Number of Openings:
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