Seeking a results-driven Bookstore Manager to be responsible for the overall management of the campus bookstore at Baltimore City Community College. The bookstore provides text and trade books, technology, and school supplies, college paraphernalia, and sundries -- what a college student needs to be successful in his/her studies as well as items to get them through the day. Manager must be knowledgeable of and be a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver.
This position executes and provides leadership and oversight for all facets of bookstore operations including: hiring, training, supervising, developing and motivating team members; preparing and executing store operating plans; developing a robust e-commerce marketplace, establishing and enhancing strong campus relations; guiding course materials activities; maintaining a high-level of customer service throughout the store; delivering on general merchandise expectations; demonstrating expert-level knowledge of systems and strategies; and completing other necessary store activities as needed.
Internal Number: 2020-032
About Baltimore City Community College
As the only community college in Baltimore City, and the only State-sponsored community college in Maryland, we enroll more Baltimore City residents than any other college or university in the state. For over 70 years, the College has served as a gateway to higher education. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities at all levels to the citizens of Baltimore City, the State of Maryland, and other countries.