Student peer mentors will provide case management in one or more of the following: Housing, Groceries, Child Care, Transportation and etc. All Peer Mentors will need to know about Community Resources, Weekly check-ins consisting of: Phone outreach, Emailing, In-person appointments (if requested by student), Advocacy, Referral to support services within Gateway and off campus.
Manage your assigned caseload, including:
Awareness of services
Internal/External Resources - Become knowledgeable of all resources students can obtain and access-on and off of campus Provide Advocacy - Basic policy/eligibility knowledge of your cases concentration area, i.e. childcare Data Entry/Tracking - responsible for showing the outcome of your case management. This may include, but not limited to phone call logs, email transmittances, face to face appointment tallies. Return Phone Calls promptly Starfish/Early Alert - Work with Site Lead on Starfish Retention Solutions.
Miscellaneous-not limited to:
GPA 2.5 or higher
At least 12 credit hours completed (including developmental hours)
Knowledge needed in community resources and Gateway Community and Technical College resources
Basic computer skills
Availability: Flexible- report available hours to supervisor. Please note that you may be at various campuses. Prepare to be flexible
Internal Number: 27180
About KCTCS - Kentucky Community and Technical College System
The Kentucky Community and Technical College System (KCTCS) is the newest postsecondary education institution in the Commonwealth. KCTCS was created by the Kentucky Postsecondary Education Improvement Act of 1997 (House Bill 1). Our 16 colleges and more than 70 campuses are deeply rooted in the educational history and tradition of Kentucky.