Requisition ID: 2020-6843 Position Type: Full-Time Schedule Shift: Day Hours Per Week: 38 Travel: None Category: Student Services
Overview Under the supervision of the Associate Dean for Student Affairs, this individual is responsible for the day to day operations of the Student Success office. This individual will design, deliver, and coordinate learning strategies and solutions for adult learners, collaborate in the implementation of student diversity and inclusion programs and resources, and oversee the process of providing accommodations to students with disabilities.
This person will work collaboratively with academic faculty and administrators to identify students who are experiencing academic challenges, evaluate their learning needs, and will develop student study strategies and learning plans. The Director will provide programming to all students who wish to enhance their study skills (i.e. study skills, time management, test taking, and other related topics) and will serve as a resource for faculty, staff, administrators and students to determine how best to provide support for a student(s) who is(are) academically struggling. She or he will market available services within the Student Success office as well as document the use and assesses the effectiveness of these services.
Additionally, the Director will coordinate with the University Equity Officer to provide and implement student diversity and inclusion programs, initiatives, and services for TUC students. This positon will assist in creating evaluation metrics to assess and demonstrate program success.
Finally, this position oversees the process of providing accommodations to students with disabilities. As part of this responsibility, the individual will evaluate students for learning style preferences, study habits, techniques and skills, and potential learning disabilities and designs student specific strategies for improving study effectiveness and test taking skills. When appropriate, recommendations will be made to the Associate Dean of Student Affairs for additional follow up testing or evaluation needs.
Responsibilities Supervision and Management
Development, management, and assessment of a comprehensive student success program with attention to the academic support and retention of highly motivated graduate students pursuing professional degrees.
Supervise and direct all professional Student Success staff.
Provide primary supervision of Tutor Coordinators in each college, act as the Alternate Supervisor for all Peer Tutors and Study Hall Monitors, and work with programmatic faculty to identify appropriate peer tutors, provide/supervise the training and direction of peer tutors.
Design, implement, and incorporate findings of periodic assessments of Student Success services and conduct an annual evaluation of the Departments contribution to the universitys Institutional Student Learning Outcomes (ISLOs).
Maintain knowledgeable and up to date information on student trends as it relates to academic interventions designed to improve performance.
Enhance awareness and marketing of student success services among students, faculty, and staff.
Enhance partnerships with, and development of, community resources and referrals.
Serve as a designated Campus Security Authority and Responsible Employee under the Clery Act and Title IX regulations respectively.
Learning Assistance for Students
Identify the academic support and developmental needs of students and serve as an advocate for an inclusive learning environments.
Develop and implement early alert systems and programs to identify and assess students who are academically at risk.
Design individualized student study strategies and learning plans to help students to academically succeed. Monitor and follow up on individual students academic improvement plan progress.
Design and provide various programs and class-based presentation on increasing academic performance including such topics as learning styles, time management, study skills, learning effectiveness, etc.
Serve as Course Coordinator for the Pathways to Success and Transitions courses taught through Student Academic Success, Diversity, and Inclusion.
Supervise Disability Services and Accommodations Provided to Students
Act as the primary point of contact for students with disabilities and faculty in assuring proper provision of reasonable accommodations under the Americans with Disability Act (ADA).
Provide oversight of the process for collection, review for completeness, and filing of all student applications for reasonable accommodation under the ADA.
Work with faculty to assist them in the understanding and implementation of ADA reasonable accommodations.
Maintain a data base of third party evaluators of learning disabilities and referral of students for such evaluation services.
Prepare and/or coordinate faculty development workshops with the Center for Innovative Learning and Teaching (CILT) to enhance effectiveness of teaching, examination preparation, etc. and/or working with students with disabilities.
Student Diversity and Inclusion
Coordinate with the University Equity Officer in identifying the academic, developmental, and equity needs of TUC underrepresented student populations, including but not limited to, students of color, first generation students, and LGBTQIA+ students. Collaborate with the Officer to develop and implement programs and services to address these needs in order to help ensure student success.
Services for Faculty
Consult with individual faculty who want advice on working with students who experience academic difficulties.
Collaborate with academic program representatives on programmatic student academic success needs.
Enhance awareness of Student Academic Success, Diversity, and Inclusion services among students, faculty, and staff as well as enhance partnerships with and referrals to community resources.
Lead and coordinate learning assessment for the Division of Student Affairs.
Other duties may be assigned, including but not limited to serving on committees, work groups, etc.
SUPERVISORY RESPONSIBILITIES (if applicable): should reflect who the employee is supervising and what the expectations are.
Supervision and training of Learning Specialist(s)
Direct supervision of other Student c Success personnel as the department grows
Supervision Student Peer Tutor Coordinators
Acts as Alternate Supervisor for Peer Tutors and for Study Hall Monitors
Minimum of Masters Degree, Doctoral Degree preferred, in Education or, a field of study consistent with the education of adult learners.
5 years experience in adult learning and assessment of learning disabilities
Demonstrated experience in diversity and inclusion program development
A record of success with assisting adult learners to improve their study effectiveness, time management skills, and test performance.
CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.
Ability to work independently with minimal supervision
Highly self-motivated with a positive attitude
Ability to implement best practices within profession
Ability to provide analysis and reports on program outcomes
Attention to detail
Microsoft Office Suite of programs
Excellent customer service demeanor
Ability to work cooperatively and productively with a diverse array of individuals and groups
Touro College and University System provides equal employment opportunities to all employees and applicants for employment and is committed to ensuring a productive and non-discriminatory work environment in compliance with the Higher Education Act and Amendments, the Civil Rights Act of 1964, the Violence Against Women Act (VAWA), the New York State Education Law, New York Human Rights Law and other applicable laws. It is the policy of the Touro College and University System to prohibit unlawful discrimination in employment on the basis of race, religion, sex, color, national or ethnic origin, age, disability, sexual orientation, gender identity, gender, pregnancy, veteran status, or any other status protected by federal, state or local laws.
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