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Computing and Oracle Campus Solutions Specialist

University of California Santa Cruz

Details

Posted:

November 24, 2020

Location:

Santa Cruz, California

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Salary:

Open

Categories:

Computer/Information Sciences, Staff/Administrative

Computing and Oracle Campus Solutions Specialist

Location: Santa Cruz
Job ID: 13031

Initial Review Date (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The Initial Review Date (IRD): 12/07/2020

Dept Marketing Statement
The Office of Undergraduate Admissions generates, reviews, and processes in excess of 67,000 applications and serves approximately 38,000 campus visitors each year. The office has 44 career staff FTE, 45-50 part-time/temporary staff, and 150 student staff. Staff work locally and regionally throughout California and the nation.

The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate Education. Undergraduate Admissions, Enrollment Management and Undergraduate Education work closely with select Academic Senate committees.

Since its founding in 1965, the University of California, Santa Cruz, has grown from 652 students to nearly 19,000 students (2017-18) and earned international distinction as a world university with high-impact research, ranking 3rd in the world for research influence by Times Higher Education, and among the top 50 universities in the world, according to the U.S. News and World Report 2017 Best Global Universities rankings.

A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz offers rigorous academic programs and cutting-edge research opportunities. At the core of our progressive educational approach are our 10 distinctive residential colleges, which organize the campus into smaller living/learning communities.

Position Summary

Involves technology-based analysis of business practices, processes and problems; developing solutions which may involve process design, data and information architecture, software development and policy or procedural changes; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and end-user acceptance testing; may develop training materials for system implementation. May lead cross-functional teams to solve complex business or systems issues.

Computing and Oracle Campus Solutions Specialist, under the general direction of the Information Technology and Systems Manager, is responsible for coordinating the overall delivery of Admissions functionality in the university's system of record, the Academic Information System (AIS), and serves as a liaison from the Office of Undergraduate Admissions to other academic and administrative departments.

The Computing and Oracle Campus Solutions Specialist assumes a leadership role in administrative reporting. The Computing and Oracle Campus Solutions Specialist will produce and maintain a variety of standard and non-standard query reports. This will include legal, regulatory, and UC leadership requests. AIS admissions functionality primarily supports the outreach and evaluations components of undergraduate admissions. The incubemt will also deliver data for certain aspects of advising, campus community, and student records.

The Computing and Oracle Campus Solutions Specialist analyzes UCSC Admissions Office needs, coordinates the development and multi-mode (web, other electronic, and printed) delivery of admissions-related information, facilitates documentation and testing, and creates training materials, including written documentation of manual and automatic processes, that meets the needs of end users accessing undergraduate admissions information in The Academic Information System (AIS). The AIS platform is delivered on Campus Solutions by Oracle.

The incumbent will be required to develop an in-depth knowledge of organizational policies and procedures in order to provide strict adherence to all legal and regulatory requirements.

The Computing and Oracle Campus Solutions Specialist is a member of the AIS team and serves as the lead analyst in the implementation, upgrade, and the production environments. In this role, the incumbent maintains knowledge of industry best practices and works collaboratively with campus entities and other AIS process managers to maximize the effectiveness of Undergraduate Admissions functionality within AIS.

Pay, Benefits, & Work Schedule
Salary Information: $66,300 - $78,000/Annually. Salary commensurate with skills, qualifications and experience.

No. of Positions: 1

Benefits Level Eligibility: Full

Schedule Information:
Full-time
100% weekly
40 hours weekly
Mon-Fri
Day Shift

Employee Classification: Career Appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: None

Job Duties
25% - Gathers, analyzes, prepares and summarizes recommendations for approval of business process and procedural documentation. Recommends and implements changes in processes and procedures. Applies technical expertise and business analysis concepts to identify, evaluate and define complex scope and objectives of projects and processes within Admissions. Negotiates with department and university stakeholders on the creation of specifications, while assuring a complete, actionable document for business requirements.

25% - Provides technical expertise in identifying, evaluating and developing complex systems and procedures. Creates technical specifications for systems to meet end-user requirements. Involved in developing complex user interface designs. Plans and executes unit integration and acceptance testing. Participates in cross-functional teams to address complex business or systems issues. Delivers technical specifications with the input of stakeholders from the University and the Office of Admissions.

25% - Gathers, analyzes, prepares and summarizes recommendations to leaders within Admissions for approval of business process and procedural documentation. Recommends and implements changes in processes and procedures. Negotiates with stakeholders on the creation of specifications and the development of a delivery plan.

10% - In conjunction with the UA ITS manager, and with AIS committees and subcommittees, establishes review and quality assurance strategies, monitors compliance with Business Development and Finance Bulletin IS-3, reviews and analyzes current campus and system-wide policies and procedures recommending or initiating change as needed in functions related to AIS service areas. Assists in developing internal and external policies to carry out campus and system wide mandates.

10% - In collaboration with UA ITS Manager, and with representatives of other units (e.g. Registrars, Financial Aid, Student Business Services, Colleges, Divisions, Academic Departments), and with other AIS Process Managers: Coordinates the analysis, planning, and implementation of specified admissions requirements, with primary focuses on AIS security. Supports Undergraduate Admissions business requirements and processes and transforms those Admissions AIS requirements into programming specifications for use by AIS programmer.

5% - Ensures that unit records are secure from unauthorized access and regularly backed up, and that staff are aware of available technologies to protect information. Coordinates all security aspects of AIS for internal and external users.

Required Qualifications

Bachelor's degree in related area or combination of equivalent experience / training.
Thorough knowledge of business and process analysis functions.
Thorough Knowledge of related areas of IT.
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Demonstrated ability to work with others from diverse backgrounds.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
Demonstrated success with and thorough understanding of what it takes to solve business problems.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=13031&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

Internal Number: 2083923

About University of California Santa Cruz

UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.

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