Reporting directly to the Simulation Center (SIM Center) Director of Operations and indirectly to the Medical Director of the Simulation Center, the SIM Center Audio-Visual Technician will provide support for all audio-visual technology; B-Line system, control and recording systems; and related instructional technology within the SIM Center, which is located in the Vagelos Education Center Building (VEC).
The Audio-Visual Technician is responsible for the maintenance (trouble shooting, testing, repair, and replacement) and operation of all audiovisual equipment (and related devices and peripherals, including control panels) used in SIM Center exam rooms, multipurpose simulation rooms, control rooms, observation spaces, and debrief rooms (collectively referred to as â€œSIM Center spaceâ€�), including video/projection, audio/sound, and recording/playback during Simulation Center events. Software and hardware upgrades.
Ensures that all audio/video equipment (e.g., displays/monitors, controls panels, projectors, computers, associated wiring, related devices/peripherals, and so forth) in SIM Center space and VEC education space used for SIM Center trainings are in good working order before the start of activities on each day of planned use.
Provides on-demand technical support and equipment troubleshooting for faculty, staff, students/learners, and presenters using SIM Center space and VEC education space for SIM Center events.
Tests and maintains all audio/video equipment in SIM Center space, including making necessary repairs or, in consultation with the Director of Operations and\or Audio Visual Manager, arranging for repair or replacement by outside vendors.
Keeps an up to date inventory of all equipment and related supplies, replacement parts, etc. as well as an up to date record of maintenance and repair.
Conducts regular training, as appropriate, for faculty, staff, students/learners, and presenters in the use of audio/video equipment.
Becomes familiar with B-Line software, troubleshoots software issues as they arise, and interfaces with the vendor (AVI\B-Line) to facilitate necessary equipment repairs and software upgrades.
Liaises, as appropriate, with counterparts in Columbia University Medical Center Information Technology (CUMC IT) who will have similar responsibilities for all VEC space not included above (e.g., classrooms, student spaces, anatomy lab, and auditorium).
Performs other job duties as assigned.
Works days, evenings, occasional nights and/or on weekends, as required.
Bachelor's degree or equivalent in education and experience required plus 3 years of related experience.
Bachelor's degree in technology or a health-related field and 3 years Audio Visual experience.
Masterâ€™s degree in Technology or health-related field or equivalent in education and experience.
One to two yearsâ€™ experience working in health care simulation.
Experience in academic environment is preferred.
Previous experience with simulation audio-visual software (preferably, B-Line) is highly desirable.
Working knowledge of A/V equipment, including professional audio and video cable wiring, routing, and signal protocols; knowledge of basic alignment and calibration procedures for audio and video devices; and ability to do basic component level electronic repair.
Experience with operation, setup, installation, troubleshooting, and diagnostics of audio-visual equipment and equipment control systems.
Working knowledge of computers, video displays, audio controls, signal distribution, recording systems, and network devices.
Full knowledge of computer operating systems (PC and Mac) and Microsoft Office applications (Excel, PowerPoint, Word, etc.).
General knowledge of TCP/IP protocols and computer networking.
Ability to work with minimal supervision, either independently or as part of a team, on tasks with a high degree of technical skill, expertise, and judgment.
Excellent communication skills (both written and oral) to support interactions with students/learners and other stakeholders as well as SIM Center management and staff.
High level of organization and efficiency.
Collaborative approach to working with stakeholders, including senior leadership, faculty, staff, and students/learners.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 504647
About Columbia University
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