The Associate Director of Stewardship & Donor Relations reports to the Director of Stewardship & Donor Relations. The Associate Director is responsible for high-level stewardship to donors in ways that significantly strengthen their relationship with and good-will towards Mount Holyoke College. The Associate Director is charged with working with MHC partners (faculty and staff) to research and write accurate, high quality impact pieces that illustrate how charitable gifts have been used to benefit the educational experience at Mount Holyoke. The Associate Director is responsible for various stewardship initiatives and is tasked with managing special projects that support the mission of the office to strengthen donors’ relationships with the College.
Roles and Responsibilities:
Collaborate with MHC partners (faculty and staff) to research and help write accurate, high quality impact reports to donors about how their gifts have been used to benefit education at MHC;
Manage data systems related to fund reporting;
Serve as primary writer in donor relations, including writing/editing fund reports, editing student letters, and creating new content for annual reports;
Coordinate with gift officers and finance office to ensure fund restrictions are recorded accurately and can be stewarded appropriately;
Communicate with campus partners and advancement team (including gift officers and gift processing) when new funds are created;
Identify technology needs to improve efficiency of stewardship reporting;
Identify innovative uses of technology to communicate with fund donors;
Manage scholarship aid assignment process;
Coordinate with gift officers to ensure integration of fund reporting with individual stewardship plans;
Writing and proofreading impact pieces for various Advancement outlets – website, print, etc.;
Help ensure funds are administered in a manner that is consistent with donor intent;
Support the development of campus-wide standards for the purpose of creating an energetic and enthusiastic internal stewardship culture that maximizes donor satisfaction;
Manage special projects assigned by the Director.
Superior writing skills with the ability to adapt style to many voices.
Excellent communication skills and willingness and ability to engage with staff and faculty at all levels across campus.
Superb editing and proofreading abilities with strong command of English grammar.
Strong research skills and ability to identify important information for inclusion in reports.
Broad knowledge of academic subjects and current affairs, particularly in higher education.
Ability to identify and communicate technical solutions to support work.
Curiosity, imagination, and a genuine interest in the ongoing affairs of a women’s college
Ability to understand financial information and concepts and work with colleagues to analyze fund status and usage and ensure fund term compliance.
Exceptional attention to detail, accuracy, and quality.
Excellent time management and organizational skills.
Strong interpersonal and customer service skills: tact, self-confidence, diplomacy, teamwork, good judgement, confidentiality, a sense of humor, and excellent strategic planning skills
Education and Experience Requirements
Bachelor’s degree required, Master’s preferred.
Minimum three years professional writing experience
Familiarity with higher education and non-profit work in donor relations and development
Effective January 1, 2020 all new hires will be required to complete the background check process prior to commencing their Service Activity (employment) with the College. All offers of employment and continued employment at Mount Holyoke College are contingent upon satisfactory results of thorough background checks. For additional information about the Mount Holyoke College Background Check Policy, please visit Background Checks.
Internal Number: 1006
About Mount Holyoke College
As the first of the Seven Sisters, the female equivalent of the once predominantly male Ivy League, Mount Holyoke established higher education for women as a serious endeavor. Our long, distinguished history of educating leaders arises from a powerful combination of: academic excellence in a global learning environment; a tight-knit, diverse, and international community; a worldwide network of influential alumnae; the conviction that women can and should make a difference in the world.