Central Sterilization and Dispensary Operations Manager
Primary Purpose: Under the supervision of the Associate Dean for Clinical Services, manages the sterilization/dispensing staff and associated processes and performs a variety of duties related to infection control.
Essential Functions: Manage sterilization/dispensing staff to include hiring, training, staff development, work distribution, performance appraisals, adherence to clinic policies and procedures, work schedules, and commendation or disciplinary procedures.
Coordinate staff coverage for all sterilization/dispensing areas; work in concert with other clinical managers to assure effective and efficient clinic operations.
Collaborate closely with Clinic Operations Manager regarding dispensary operations.
Demonstrate exceptional customer service at all times and hold staff accountable to these standards.
Maintain active membership in appropriate committees (i.e. Infection Control Committee, Clinic Committee).
Plan, direct, problem solve, and perform quality measurements of all assigned areas of responsibility; independently perform routine processing of instrument sterilization; oversee troubleshooting of equipment issues, maintenance and repairs; ensure efficient and appropriate distribution of instruments and supplies.
Assist with development of improvements in infection control compliance by students, faculty and staff; ensure department focus on infection prevention and patient safety.
Provides leadership and oversight in the accomplishment of strategic and operational objectives.
Ensure adherence to all applicable policies, laws and regulations.
Supervise all processing activities including decontamination, high level disinfection, packaging and sterilization.
Provide and manage ongoing staff education/training; hold staff accountable to high quality, customer service, and productivity standards.
Ensure appropriate staff coverage to meet clinical needs.
Maintain an accurate inventory of materials and equipment; maintain security of all inventory according to established procedures.
Understand and properly employ the electronic tracking system using bar coding, scanners, and reports provided by tracking software.
Manage the restocking of inventory as needed; track inventory in the dispensary and clinical storage areas.
Maintain a neat, clean and orderly sterilization room and dispensing areas according to established standards.
Perform other duties as assigned by the Associate Dean for Clinical Services.
Minimum Qualifications: Knowledge of: Sterilization techniques. Dental infection control regulations and requirements Dental instruments, equipment and materials Dental terminology and procedures. Microsoft Word, Excel, and Access.
Ability to: Produce professional and concise reports and written correspondence. Recognize and set-up dental instruments.
Experience: Minimum of five years supervisory experience Experience in a dental school or group practice
Education: High school diploma or equivalent. Certification in Central Sterilization (or obtain within six months)
Working Conditions: Position is full-time, 5 days per week, 8 hours per day. Occasional overtime required. Occupational exposure to bloodborne pathogens may reasonably be anticipated. Personal protective equipment will be provided to reduce or eliminate exposure to infectious agents.
Preferred Qualifications: Ability to: Demonstrate professional judgment and demeanor in all situations Communicate effectively with faculty, staff, students, patients and administration. Effectively provide leadership and direction to staff and students.
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job.
Requires standing during the majority of working hours. Requires ability to lift instrument baskets in and out of autoclave machine and lifting boxes of gloves and dental materials up to 40 lbs. Requires ability to move large mobile carts through clinic areas and into/out of elevators.
Hiring Range: Commensurate with experience
Background Check Statement: All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
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Drawing on its rich legacy as the oldest chartered university in California, Pacific is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. Our student body thrives in Pacific's small classes and dynamic cultural environment, while our distinguished alumni are transforming their communities every day.University of the Pacific is a nationally ranked university with a long tradition of dedicated teaching, small class sizes, practical experience and vibrant residential life. The breathtaking main campus in Stockton, California is home to seven schools and colleges, with more than 80 majors and programs of study. Pacific also has the McGeorge School of Law in Sacramento and the Arthur A. Dugoni School of Dentistry in San Francisco. Total university enrollment is nearly 7,000, with 3,757 undergraduates in an average class size of 19 and a student/faculty ratio of 14:1. Eighty-seven percent of students come from California, with 35 other states and 25 foreign countries also represented.