The Associate Director for Housing Facilities Operations will manage the maintenance, custodial, grounds, and service operations for the department. This position will direct supervision of the Building Services and Operations Supervisor and 2 Maintenance Lead positions, including scheduling of work and performance assessment, and indirectly supervise 27 FTE staff and several student workers. This position will coordinate the response maintenance and custodial services as required to meet the needs of the department; assist in the budget development; and administer the operations budget. The Associate Director for Housing Facilities Operations will develop and administer short and long-term planning of maintenance renewal; purchase authority for maintenance and custodial operations; and submit reports to the Director on budget status, inventory management, maintenance and custodial work tracking, etc. This position will establish and implement preventative maintenance planning and programs; have oversight of Housing Facilities On-Call operation for after-hours service; and plan and operationalize automated inventory control system for warehouse including establishment of quantities, re-order levels, costing valuations, inventory tracking, and in-house auditing protocols. This position will establish and implement safety, methodology, technical skills, professional development, and life skill training programs for both maintenance and custodial staff. This position will implement facilities condition/operation assessment based on APPA level standards; coordinate service contractor's work within the residence halls to include oversight of contacted work to meet quality of work expectations, scope fulfillment, schedule, and stated cost limitations; and represent Maintenance and Custodial operations to the other units within the departments to foster collaborative work environment.
Manage and direct the maintenance, custodial, and grounds operations for the department; supervision, scheduling of work, and performance assessment for employees; coordinating the response maintenance and custodial services as required to meet the needs of the department; develop and coordinate maintenance/custodial/grounds training and operations to comply with APPA level standards; liaison with department units, campus partners, and outside vendors to meet the residential facilities management needs of the campus; evaluate facilities management procedures, protocols, in directing the staff to meet/exceed performance standards and expectations; and provide clear communications, explaining methodology and schedule strategies, managing expectations.
Management oversight of warehouse operations and work control; purchase authorization of equipment and supplies; maintain equipment for maintenance and custodial operations including vehicles; coordinate contractual agreements with vendors to provide service, equipment, and supplies as needed to support the unit; manage Work Control Service Center; manage CMMS (TMA) to verify work is accounted for and verified as complete including labor, supplies, materials, and tools; collect and generate reports on inventory, work order management, and accounting information; manage and coordinate department on-call after hours response for maintenance and custodial staff including scheduling and training.
Budgetary Responsibility: Prepare operational budget for Maintenance and Custodial units; spending authorization for purchasing of services, equipment, supplies, and materials; develop and present budget analysis reports as required; prepare short and long-range budget data; submit project funding requests for approval; follow established processes for developing operational scope, budget and schedule; and coordinate and implement professional and personal development training programs for staff.
The ideal candidate will possess the following:
Knowledge of state and federal laws and regulations pertaining to departmental budget and accounting practices.
Strong attention to detail.
Ability to act independently and exercise sound judgment with sensitivity to identify matters that require higher-level management consultation.
Ability to interpret policies and procedures and to propose solutions to problems.
Substantially developed interpersonal and teamwork skills to successfully work with diverse groups in an academic environment.
Excellent interpersonal, written, and verbal communication skills to interact with a variety of personalities at all levels, exercising tact, confidentiality, sound judgment, diplomacy, and flexibility to promote positive working relationships and job effectiveness.
Review of applications will begin on March 25th and continue until the position is filled. Applications received bythis datewill receive priority consideration.
High school diploma; 5-10 years of mid to upper administration experience facilities management; experience managing maintenance and custodial operations, purchasing, and project management in higher education; ability to assess conditions of campus residential buildings and formulate action plans to address deficiencies; and knowledge and experience in managing/training of diverse staff with varying levels of competency and aptitude.
Bachelor's degree or relevant training and 10 years of direct related experience; 10 years of higher education housing facilities management administration experience; and Certified Education Facilities Professional (CEFP) designation for APPA.
The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
Internal Number: 213827
The University of Tennessee at Chattanooga is an engaged, metropolitan university committed to excellence in teaching, research, and service, and dedicated to meeting the diverse needs of the region through strategic partnerships and community involvement.