The University of Southern California (USC) is one of the worldâs leading private research universities.Â An anchor institution in Los Angeles, a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.Â We are searching for exceptional individuals to help us fulfill our mission: Developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit.Â
The Program Management Lead will be primarily responsible for governance across multiple projects in the division. This individual will develop people services metrics to track how constituent projects align to the strategies and goals outlined in the overarching program. The ideal candidate for this role will bring experience in project management to inform how project interdependencies affect individual project health. Working closely with the Strategic Initiatives group, the Program Management Lead will oversee the implementation of projects and continuous improvement activities. This individual must be an enthusiastic change agent who manages ambiguity and exercises influence over key stakeholders, customers, and partners to drive success. This role will execute USCâs vision while championing USCâs culture and values.
The candidate for the position of Program Management Lead must meet the following qualifications:
Bachelor's degree in business, law, project management, or another related field.
5 or more years of experience in project management or business administration.
Ability to develop positive working relationships and a strong rapport with team members.
Exceptional organizational skills, including the ability to prioritize between immediate needs and long-term objectives.
Ability to communicate and translate effectively between subject matter experts, technical, and non-technical team members.Â
Ability to manage concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions.
Ability to exercise sound judgment in making decisions with minimal supervision and discretion with confidential information.
Excellent written and verbal communications skills.
Ability to work strategically and collaboratively across departments.
Excellent analytical skills and the ability to think strategically and creatively.
Experience with a variety of project management methodologies such as agile, scrum, Kanban, Scumban, Lean, Waterfall, PMIâs PIMBOK, etc.Â
Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Experience with project portfolio management (PPM) tools.Â
The candidate for the position of Program Management Lead will be responsible for:
Possessing a broad understanding of the business unit and its core functions. Understanding and articulating how projects within the program portfolio facilitate departmental strategies and goals. Effectively communicating vision and roadmap to diverse groups ranging from project teams to stakeholders.
Defining and gaining alignment on project success criteria and business benefits. Conducting performance management analysis to evaluate investment performance (e.g., cost, schedule, and performance) against planned accomplishments through coordinated project audits and reviews.
Delivering customized portfolio reports to articulate progress and performance of initiatives to a broad range of stakeholders. Promoting effective staff and team performance by providing expertise and thought leadership around project execution and value optimization. Managing expectations through building and presenting business cases and risk assessments.
Cultivating positive and transparent working relationships with various stakeholders involved in projects to ensure smooth program progression. Encouraging communication across project teams to promote collectivity and inclusion in achieving the programâs goals. Leading regular status meetings to monitor project updates, gather change requests, and socialize risks and issues across project teams.
Maintaining an open mind to new or changing technologies and processes. Driving continuous improvement by leveraging leading practices in program management. Facilitating innovation and continuous improvement by maintaining currency with the latest industry knowledge and new project and program management methodologies, frameworks, tools, and technologies.
Developing key performance indicators and closely track metrics to evaluate realized benefits. Maintaining objectivity when diagnosing project and program challenges and designing rational solutions in response. Identifying and triaging risks in projects and escalating to department leadership as appropriate. Demonstrating integrity in decision-making.
Promoting an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
Understanding how program furthers departmental strategy and socializing key messages downstream to project leadership promoting associated goals. Providing insights from on-the-ground management to influence development of future strategic roadmaps. Demonstrating, through words, actions, and ideas, alignment to USCâs strategic plan and the divisionâs strategic plan.
Performing other related responsibilities as requested and when necessary. The University reserves the right to add or change duties at any time.
The University of Southern California is an Equal Opportunity Employer
Minimum Education:Bachelorâs degreeMinimum Experience:5 yearsMinimum Field of Expertise:Bachelor's degree in business, law, project management or other related fields. Five yearsâ experience in project management and/or business administration. Experience with project portfolio management (PPM) tools and varied project management methodologies (e.g., Scrum, Kanban, Lean). Experience managing diverse, cross-functional teams. Ability to develop positive working relationships and strong rapport with team members. Exceptional organizational skills, able to prioritize between immediate needs and long-term objectives. Excellent written and oral communications skills, able to communicate and translate effectively between subject matter experts, technical and non-technical team members. Ability to manage concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions. Excellent analytical skills, able to think strategically and creatively. Ability to exercise sound judgment in making decisions with minimal supervision and discretion with confidential information. Ability to work strategically and collaboratively across departments. Proficiency with Microsoft Office.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.