Alumni Affairs, Information Technology, Staff/Administrative
This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice.
We are seeking a Data Acquisition Coordinator on the Resources team within Harvard Alumni Affairs and Development.
Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.
AA&D Resources AA&D Resources encompasses teams that support all units across AA&D plus all schools and units across the University. AA&D Resources includes Technology and Support Services, Business Process and Operations, Alumni and Development Services (ADS), Administration and Finance, Events, Communications Creative Services, Research and Prospect Management, Human Resources, and the AA&D Talent Program.
As a member of the Business Process & Operations team, this full-time, non-exempt position is responsible for providing support on projects involving retrieving, assessing, prepping and batch-loading confidential information, working with AAD Enterprise Applications such as Advance and Workfront. This role also provides administrative support for Data Governance and will work closely with the Director on Engagement Flagging and other related projects. The position collaborates with the Data Acquisition Analyst to prepare information in alignment with approved specifications and processes, and ensures all uploads and updates are managed in a timely and accurate manner, and will support the Data Acquisition Manager on projects and priorities. The position requires the ability to develop an understanding of Alumni Affairs and Development data, especially biographic data, as well as the business purposes and policies regarding data usage, data analysis and integrity management techniques. This role also requires a strong understanding of AAD enterprise applications and relational databases.
Serves as Advancement Technology Support Services' (ATSS) authorized requestor for assigned departments and attend monthly ATSS LPM meetings and complete user audits.
Responsible for using technology to prepare and post batch updates of AA&D data.
Uses report writing tools and others, such as SQL, to assist with basic data extracts and analysis of data quality.
Tests data batches prepared by the team in staging environments to ensure quality before loading into a production environment. Creates documentation demonstrating test cases and results.
Takes responsibility for ensuring the constant improvement of technical skills.
Coordinates the collection, loading and maintenance of Address, Email, Employment and other biographical data. This includes working proactively with support staff across AA&D to ensure that entity records are matched correctly and that minimum standards for data maintenance in these areas are met.
Supports departmental activities as needed, including assistance with sensitive data maintenance projects and administrative needs.
Supports proactive data acquisition projects such as the confirmation of contact information, collection of cell phone and text permissions and re-engagement campaigns to lift special handling by providing data and developing processes to load information that has been collected.
The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.
This position requires a 3 month orientation and review period. Please include a cover letter with your application. Skills testing may be a component of the interview process for this position.
About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.
Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard's advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas. Harvard's Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement.
AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Discover AA&D and Harvard University Benefits
Opportunities for internal advancement
A creative, high- energy, collaborative environment
Generous Vacation, Sick, Personal, and Holiday pay
Medical, Dental and Vision benefits starting on your first day
University-funded retirement plans
Tuition Assistance Program
Transportation benefits to help with your daily commute
Health and wellness discounts, memberships and programs
Additional benefits can be found at https://hr.harvard.edu/totalrewards.
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
Salary Grade: 055
Union: 55 - Hvd Union Cler & Tech Workers
Minimum of 2 years' full-time work experience in university fundraising or transferable experience.
Bachelor's degree preferred.
Must exhibit extensive attention to detail and have the skills to produce clear documentation.
Must be motivated to learn, flexible to change, and innovative.
Adept at evaluating problems accurately and displaying sound and confidential judgment.
Demonstrated experience with the Microsoft Office Suite, especially Excel.
Must have strong written and verbal communication skills; in particular, the ability to communicate clearly with both technical and non-technical colleagues.
Must be conscious of data security and risk management.
Proven ability to work independently and as part of a team. Able to work effectively with internal and external constituencies in a University environment.
Must have an even disposition and be able to work effectively and politely with all people from all types of backgrounds and experience and in all types of situations.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53550BR
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.