The Lawn & Wheel Chair Attendant Manager position will supervise 24 staff members on the Lawn & Wheelchair Attendant team, including an Assistant manager. This position is a critical front line role, to ensure a memorable patron experience for our guests while at Tanglewood.
Assist in hiring the Lawn & Wheelchair Attendant Staff (see job descriptions below)
Train the staff in assisting Tanglewood patrons with the lawn chair / cushion rentals, and transporting patrons to around the Tanglewood grounds in wheelchairs.
Become proficient on the sales method for lawn chair / cushion rentals, and train the staff
Schedule the wheelchair and lawn chair / cushion rental staff for each concert.
Work with Tanglewood Facilities to keep the wheelchairs in proper working order.
Manage payroll for all Lawn and Wheel Chair Attendants.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Boston Symphony Orchestra is committed to building a culturally diverse staff and encourages applications from female and minority candidates.”
Must be at least 16 years of age. Have excellent customer service skills. Must be patient and be able to handle the general public under difficult conditions. Need to be comfortable around disabled patrons. Each attendant must be able to push at least 200 Lbs. in a wheelchair. Due to the high volume of patrons who need assistants all attendants must be free to work most Friday evening, Saturday evening and all Sunday afternoon concerts. Work as a Lawn Chair Attendant when needed.
All applicants will be required to pass a pre-employment physical after an offer has been extended.
Internal Number: 1342
About Boston Symphony Orchestra - Tanglewood
Now in its 139th season, the Boston Symphony Orchestra gave its inaugural concert on October 22, 1881, and has continued to uphold the vision of its founder, the businessman, philanthropist, Civil War veteran, and amateur musician Henry Lee Higginson, for well over a century. The Boston Symphony Orchestra has performed throughout the United States, as well as in Europe, Japan, Hong Kong, South America, and China; in addition, it reaches audiences numbering in the millions through its performances on radio, television, and recordings. It plays an active role in commissioning new works from today's most important composers; its summer season at Tanglewood is regarded as one of the world's most important music festivals; it helps develop the audience of the future through BSO Youth Concerts and through a variety of outreach programs involving the entire Boston community; and, during the Tanglewood season, it sponsors the Tanglewood Music Center, one of the world's most important training grounds for young composers, conductors, instrumentalists, and vocalists. Today the Boston Symphony Orchestra, Inc., presents more than 250 concerts annually. It is an ensemble that has richly fulfilled Henry Lee Higginson's vision of a great and permanent orchestra in Boston.