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Manager, Application Development {S02649P}
Job Summary:Provides oversight and leadership to the team that will specifically focus on helping the Office of Information Technology (OIT) assess problems and opportunities related to IT Service Management (ITSM) function and develop appropriate solutions on the University's ITSM platform to address those needs by defining, analyzing and documenting, and testing requirements. The position also involves working at a high technical level by gaining a detailed understanding of the ITSM platform, its components, capabilities, limitations, and product roadmap.Essential Duties:Service Now Development and Support: Create the product vi
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