Reporting to the Director of Graduate Enrollment Management (GEM), the Graduate Enrollment Counselor is responsible for counseling and advising prospective graduate students on application processes and enrollment requirements at San Jose State University. In addition, they will represent SJSU at graduate recruitment activities, workshops, and events. The incumbent serves as a university contact for prospective students interested in applying to graduate degree and non-degree programs at SJSU. In addition, the incumbent provides support services to these prospective students. These support services include interpreting and explaining SJSU’s policies and requirements to prospective graduate students to help them better understand the application and enrollment processes. Working independently but under general supervision, the incumbent is primarily responsible for complex tasks regarding all processes related to graduate enrollment counseling and recruiting to ensure enrollment goals are met. The objective in all interactions is to provide excellent customer service, accurate information regarding policies and procedures, and actively collaborate to establish cordial and collegial relationships with other university staff, prospective students, and those contacting the Graduate Enrollment Management office.
SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.
It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.
Internal Number: 500003
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