Located on CSUN campus, the Campus Care Advocate reports to the Clinical Supervisor for Campus Services and Client Services - Provide; crisis intervention and emotional support, case management, short-term counseling, accompaniment to forensic medical evidentiary evaluations, office of equity and diversity and court proceedings; assists in obtaining restraining orders, communicates with referrals and resources to ensure streamlining of service provision. Adheres to mandated reporting and confidentiality rules, policies and procedures of Strength United. Consults with a licensed staff clinician on issues regarding mandated reporting, client confidentiality, and/or suicide. Provides follow-up; remains connected with clients on a weekly or monthly basis to maintain the flow of communication and assistance; facilitates access to address legal and immigration related issues of clients and links to partner agencies. CSUN Partnership Liaison - works closely with and liaisons, whilst upholding confidentiality with multi-disciplinary team members on campus; advocating for clients stated needs assisting law enforcement and campus partners in meeting those needs; facilitates communication between campus partners and clients. Data Collection and Documentation - Maintains advocacy files; documents all client contact; documents all onsite and offsite referrals, and outcomes; maintains all consents; gathers and enters statistical data resulting from advocate contacts into web-based data management system; and provides reports to program and agency administrators. Training and Workshops - Provides training and presentation to a range of on campus entities to include: Incoming Students, Housing, Health Center, Faculty, Staff and Classroom lectures. Participates in and provides cross training to partner agencies and Multi-disciplinary team case review; attends monthly meetings as assigned. Will perform other duties as assigned.
Master's Degree or enrollment in an MFT or MSW graduate program; bachelor's degree in behavioral or social sciences required. If the selected candidate is not already certified by the state of California as a Domestic Violence and Sexual Assault Counselor advocate the candidate will have to attend the requisite training to obtain the certification. Must pass a Criminal Clearance. Must possess strong organizational skills and attention to detail. Must have excellent computer skills, including the ability to use both Mac and PC platforms and to use Microsoft Office and database programs. Pre-employment Requirements: County, State and Federal Criminal Checks, driving Record, education verification, reference check, access to a reliable vehicle, valid California Driver's license and proof of automobile insurance and must maintain personal cell phone. Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, & Abilities
Must demonstrate ability to assess risk and work with representatives from various campus departments, upholding professional boundaries. Must be comfortable in hospital settings with ability to view injuries in a calm manner. Must demonstrate the capacity to remain calm, focused and responsive in crisis situations. Must demonstrate the ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful and caring manner. Have a basic knowledge of body language and non-verbal communication. Understand and demonstrate active listening skills. Must be a critical thinker, reasoning, organizing and analyzing information so that problems are accurately understood and solutions are congruent with client's capacities and outcome orientated. Capacity to negotiate and collaborate to insure the client's successful receipt of services. Demonstrate the skill of advocating for the needs and rights of people. Must show a passion and sensitivity for trauma work. Demonstrated experience to maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies whilst maintaining appropriate boundaries and client confidentiality Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment.
Pay, Benefits, & Work Schedule
This position is employed through The University Corporation (TUC).
Work Schedule M-F; some weekends
The anticipated salary range $22.00 per hour
How to Apply
Please complete the on-line application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best qualified candidates and invite them to participate in the interview process.
Application Screening begins May 21, 2021 and will continue until position is filled.
In order to be considered in the initial review, applications must be submitted prior to the date listed above.
Application submissions received after the application screening date will be reviewed at the discretion of the University.
For more detailed information on the application and hiring process, please view the link below:
The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.
One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to historically underrepresented students and enrolls the largest number of students who are Deaf and hard of hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.