Primary Purpose: Under general supervision, responsible for coordinating and providing support to the students and faculty of the programs within the School of Health Sciences (SHS). Responsibilities include management of course schedules, course evaluations, support of cohort registration, support of student success initiatives, new student orientation and SHS student government. Manages and supports student success initiatives and is responsible for triaging questions around SHS policies and procedure. Reports to Associate Dean Student and Faculty Affairs.
Essential Functions: 1. Supports the education journey of the student in SHS from enrollment management through alumni services. a. Organize and Support SHS open house and recruitment activities. b. Supports SHS new student matriculation and orientation. c. Identify and direct students to appropriate student support services on all three campuses and document referrals for program and school. d. Serves as the point of contact to direct students to appropriate resources and support with respect to academic policies and procedures at the School/University level.
2. Assists with activities related to the SHS student clubs and student body government (such as fundraisers and outreach events).
3. Assists with planning and communication with students around white coat ceremony, scholarships events and commencement related activities and alumni events.
4. Maintains accurate lists and information to support student initiatives and their assessment.
5. Support the School of Health Sciences in activities related to the student grievance, appeals and other processes.
6. Administers the Schools course evaluations system including recommendation and implementation of new system to reduce cost and improve efficiency.
7. Supports the Associate Dean for Student and Faculty affairs in maintaining accurate data on files, ensuring deadlines for processes such as Promotion and Tenure and Faculty Development Leave within the School of Health Sciences are met each year and aligned with University deadlines.
8. Consolidates and manages the course schedules for the Schools academic programs and collaborates with the registrar and other offices to ensure classroom scheduling. Takes initiative in continuously finding processes to streamline the management of course schedules.
9. Supports the collection of data and maintenance for select assessments (e.g., student course evaluations) within the School, coordinates with alumni relations to complete post-graduation student success surveys.
10. Prepares and disseminates academic calendars for the school.
11. Maintains other non-academic calendars in the unit and coordinates the use of facilities for non-academic meetings and events.
12. Performs other duties as assigned or requested.
Minimum Qualifications: Forty eight (48) units of completed post high school education coursework. (Two (2) years of full time experience in the same/similar position is equal to one (1) year of completed post high school education coursework.) Two or more (2+) years of work experience.
Preferred Qualifications: Bachelors degree. Two (2) years work experience in programs/administrative coordination preferred. Ability to multi-task and work independently, proficient in MS Office suite and ability to learn other computer programs and skills, solid organizational and communication skills. Must be service oriented and have strong interpersonal skills.
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extended periods of sitting with repetitive hand/wrist motion while keying on computer or using phone. Frequent walking and standing required. May require occasional bending, stooping, squatting, reaching and occasional climbing of stairs. Simple grasping, frequent use of computer keyboard. Ability to lift/carry up to 25lbs.
Work Environment/Work Week/Travel Work is primarily performed in a normal office environment generally during standard working hours of 8:00am 5:00pm. Occasional overtime, after hours and/or weekend availability may be required to support student success initiatives and/or meet deadlines. Primary campus for work is Sacramento with travel between all three campuses required occasionally.
Background Check Statement: All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
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Drawing on its rich legacy as the oldest chartered university in California, Pacific is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. Our student body thrives in Pacific's small classes and dynamic cultural environment, while our distinguished alumni are transforming their communities every day.University of the Pacific is a nationally ranked university with a long tradition of dedicated teaching, small class sizes, practical experience and vibrant residential life. The breathtaking main campus in Stockton, California is home to seven schools and colleges, with more than 80 majors and programs of study. Pacific also has the McGeorge School of Law in Sacramento and the Arthur A. Dugoni School of Dentistry in San Francisco. Total university enrollment is nearly 7,000, with 3,757 undergraduates in an average class size of 19 and a student/faculty ratio of 14:1. Eighty-seven percent of students come from California, with 35 other states and 25 foreign countries also represented.