Summary Under the direction of the Director of Academic Coaching and Tutoring, the Coordinator of Tutoring Services supports the Department’s mission of promoting academic, personal, and professional growth for the diverse undergraduate and graduate student populations at Regis. The Coordinator of Tutoring Services will provide leadership in the development and maintenance of academic support programming designed to enhance written language skills. This individual is responsible for coordinating tutoring services in the Finucane O’Sullivan Institute of Learning, consulting with faculty from academic disciplines/programs to develop appropriate resources and services, providing direct academic support to enhance students' learning strategies, and providing academic coaching to undergraduate and graduate Regis College students. This position will be responsible for coordinating writing tutoring programs, subject tutoring in humanities and social sciences, and drop in tutoring in quantitative and nursing and health sciences courses. The successful candidate will hire, train, supervise, and develop training for Regis undergraduate and graduate tutors. This is a full-time, benefit-eligible position.
Work in collaboration with the Director of Academic Coaching and Tutoring to develop and implement policies and procedures related to tutoring services, record keeping, and data reporting.
Recruit, hire, train, and supervise tutors (writing, quantitative, health sciences, subject tutoring) who will provide tutoring support services.
Schedule tutoring support staff, including all drop-in hours, special study groups, writing learning communities, and additional programs as appropriate.
Revise tutor training manual, presentations, and handouts as is necessary.
Draft budget to project semester costs and process and approve employment, payroll, and other necessary paperwork for tutors.
Create monthly professional development opportunities for tutors to cultivate leadership and increase knowledge of tutoring strategies.
Conduct periodic formal reviews of tutor performance and meet with tutors to evaluate performance and set goals.
Hire and train a “head tutor” who will work on administrative tasks, create a monthly tutoring newsletter, and maintain tutoring spaces.
Collaborate with faculty across disciplines to coordinate learning opportunities that meet unique student needs, including study groups, learning communities, and special programs (e.g., QR after Dark).
Communicate with faculty at the end of each semester to collect recommendations for student tutors and requests for content study groups for the following semester.
Act as a liaison for the institutional use of the online tutoring tool Smarthinking, including developing workshops and trainings as well as usage data.
Collaborate with the academic coaching and the academic advising staff to coordinate student support programming.
Serve as an academic coach to a select population of students.
Provide direct academic support to students as needed.
Perform additional duties to contribute toward effective implementation of departmental programs and services.
Participate in institutional committees and task forces as assigned.
Work with other Learning Commons staff to develop content for the departmental web site and ensure that the site is accurate and up to date.
Assume other related duties as assigned.
Master’s degree in relevant field and a minimum of three years of direct professional experience working in higher education.
Professional judgment and ability to refer students to other University resources, services, or advising as appropriate.
Demonstrated experience with providing tutoring services at a secondary or college level and/or working in an academic support program at an institution of higher education.
Demonstrated ability to work independently, collaboratively, and respectfully in a complex and diverse academic environment.
Ability to interact effectively and communicate clearly, orally, and in writing, with students, faculty, and staff.
Ability to uphold the University’s commitment to inclusive excellence in a diverse educational community.
Strong technology skills including mastery of MS Word, Excel, OneDrive, and Zoom. Experience with StarFish, Smarthinking, and Ellucian Colleague a plus.
This job supervises student employees and graduate student tutors.
Working Conditions/Physical Demands
Work is normally performed in a typical office work environment.
May spend extended periods at terminal, on telephone, or operating other office machines. There will be regular interruptions to assist students, visitors and staff.
May require some lifting of equipment and or boxes of supplies.
May require some evening hours.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
In employment, as in education, Regis College is committed to equal opportunity and affirmative action. Regis does not discriminate on the basis of race, color, age, religion, creed, sex, gender identity or expression, sexual orientation, ethnic or national origin, ancestry, citizenship, marital or parental status, physical or mental disability, genetic information, pregnancy, veteran’s status, membership in uniformed services or any other protected status.
Internal Number: 79101
About Regis College
Rooted in the Catholic intellectual tradition and inspired by the social justice values of our founders, the Sisters of St. Joseph of Boston, Regis College is a welcoming and inclusive community. We are called to provide access to an academically rigorous education through innovative learning opportunities and collaborative engagement at all degree levels. We educate the whole person, preparing our students to pursue excellence, to become change agents in their own communities, and to serve and lead as advocates for a more just and compassionate global society.