We are seeking two Financial Aid Navigators who will provide assistance to a specified case load of students. He/She will communicate availability of all services which support the completion, collection and review of all documents related to financial aid verification. In addition the Financial Aid Navigator will be responsible for updating/correcting and communicating with students regarding the status of their financial aid application and awards.
This is a part-time, hourly-rate position.
Examples of Duties
Collect and scan verification documents
Update communication module with receipt of documents
Telephone and respond to student inquiries
Review tax returns, verification worksheets and tax assessment documentation
Respond to email and telephone inquiries from students
Evaluate student eligibility for financial aid programs
Provide excellent customer service and answers to student inquiries.
Perform other related duties, as assigned.
Bachelor degree in business or related discipline
Must be committed to serving a diverse student population.
Ability to work well with people and communicate effectively orally and in writing.
Must be willing and able to work evenings, overtime and/or at other locations as required.
Higher education experience in a community college environment
Familiarity with Colleague and Microsoft office applications
Knowledge of financial aid policies and procedures
Familiarity with state and federal financial aid regulations and uniform methodology
This is a part-time position Administrator position for 25 – 29 hours a week
About Passaic County Community College
PCCC offers high-quality, flexible, educational and cultural programs that meet the needs of Passaic County residents. The College provides its students with a strong general education foundation for further study and opportunities for career preparation and lifelong learning. Impassioned by our commitment to student progress and program completion, the College strives to address a wide variety of student learning needs through excellence in teaching, innovative and effective use of technology, multiple instructional methods and developmental and ESL programs that provide access to college-level programs. The College?s supportive learning environment fosters student success and faculty excellence. Through a culture of evidence and inquiry, the College is an effective steward of its physical, financial, and intellectual resources.