This is a full-time position in the Information and Instructional Technology Help Desk for the College of Veterinary Medicine. This position provides a wide range of help desk support for computers and other network connected devices in two veterinary hospitals. The requests are handled over the phone, through remote session, or in person. This position requires strong self-management and communication skills.
Provides technical and service-related support on a range of technologies in one or more of the following information technology areas: system administration, network support, operating system support, and/or user/client services.
The work of the Information Technology Specialist will vary depending on the needs of the organization and the competencies of the individual and will range from providing assistance and/or providing Tier I support to leading projects and/or providing high-level technical expertise on highly complex matters.
The work of an IT Specialist will also range from generalist work to in-depth support for a more narrowly defined field. See leveling guidelines for further information and minimum qualifications.
Special Note: Auburn Information Technology is in the process of restructuring the job classification system. Within a year the title and grade may change. The job duties and associated compensation may not change.
Internal Number: 23151
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