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Program Analyst
A major infrastructure program is MyCORES, a scheduling and billing software which is being replaced with iLab software. During this transition period, MyCORES will still require service and maintenance until all cores are moved to iLab. The Program Analyst will aid in implementation of cores into iLab and assist in documenting progress in the implementation and preparing support documents as requested by Research Resource Program (RRP) management. The Analyst will also assist the RRP in the day-to-day operations and provide project help by delivering high-level administrative and customer support to the RRP staff, Cores, and researchers. Administrative liaison services include assisting and working with other departments such as HR, purchasing, and IT. They will also be involved with
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