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Senior IT Support Specialist
Job Summary Reporting to the IT Support Manager for Desktop Support, the position provides primary support for desktop computing, network, server, and other Information Technologies for supported areas of the University. The incumbent will establish and maintain working relationships with customers, recommend changes to improve quality and services, identify and remediate problems, lead projects and implementations, develop practices and procedures and perform highly technical work in support of departmental and campus IT operations. The incumbent in this position also delegates work to the Desktop Support team, provides input for employee evaluations and works closely with the management team to meet department goals. This position has primary responsibil
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