Northern California HERC

Operations and Technical Assistant (7372U), People & Culture - 48558 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

People & Culture Strategies:

• One HR -Bring clarity and efficiency to HR processes and structures through cross-team collaboration and transparent communication.
• People -Use development opportunities beyond training to create deeper engagement, higher trust, and better performance.
• Culture -Apply Berkeley brand to developing a shared 'enterprise contributor' mindset among all employees.

Under general supervision works on operational and/or procedural assignments that are moderately difficult, requiring judgment in resolving procedural issues. Tasks involve the handling of confidential information. Makes recommendations to improve processes and/or procedures.


Application Review Date

The First Review Date for this job is: February 13, 2023

Responsibilities

• Provide support to the Learning Management System, Benefits, and Compensation teams, and assist with their requests, tasks, projects, and other needs.
• As directed by Talent Acquisition & UCPath teams, respond to tier 1 / general application & process / system & user inquiries/questions related to the job application system (ATS) mostly using approved templates and canned language.
  • Seek clarification from TA as needed.
• As directed by the Learning Management System team, responds directly to employees who have entered service tickets regarding questions / concerns related to the Learning Management System (UC Learning Center).
• Administrative support to HR Units such as greeting customers, routing/resolving customer calls and concerns, mail distribution, scanning mail, holding mail, supervising day-to-day operations of the front desk assistants/student workers, assisting with the onboarding of new employees, and other administrative duties.
  • Much, if not most, of the correspondence this position handles is confidential in nature.
• Uses standard office software programs that include, but not limited to Word, Excel, Powerpoint and /or the related Google Applications, BearBuy (purchasing system), Berkeley Financial System (reconciling blu card transactions), Placing orders on various other systems, Learning Management System, HR/IT and other systems.
• Tech equipment ordering, maintenance, and management.
• Office supplies ordering and management.
• Manages select workflows and streamlines procedures to ensure client requests related, but not limited, to the UC Learning Center are answered correctly and in a timely manner.
• Assists applicants with the completion of the Reduced Fee Enrollment applications.
• Submits Telecom requests.
• Manages Facilities Requests and Building Access Requests.
• Works with the Building Manager as needed.
• Manage the sending of communications regarding departmental emergencies (evacuations, emergencies, building security, facility issues, etc.)
• Manages, orders, distributes, and maintains physical keys.
• Determines special room and equipment needs. Setting up meetings for meeting room reservations.
• Manage conference room(s) calendar(s) and communicate changes if needed.
• Oversees routine administrative and logistical arrangements for conference rooms involving multiple parties, receiving limited direction.
• Remedy scheduling conflict associated with changes.
• Unlocks conference/meeting room doors for parties if need be.
• Prepares send-call communications regarding general administrative updates (printing issues, meeting notices, conference rooms, etc.)
• Support and manage Associate Vice Chancellor's calendar and assist with their requests when the Executive Assistant is out of the office.
• Come to the office 2-3 times a week, or more often if needed.
• Ongoing professional development.

Required Qualifications

• Excellent customer service skills.
• Working knowledge in administrative procedures and processes including word processing, spreadsheet, and database applications.
• Requires verbal and written communication skills, active listening, critical thinking, multi-task and time management skills.
• Skill in managing sensitive and confidential information.
• Ability to participate in administrative project work as needed including process involvement, conferences, departmental events and campus wide events, event logistics, HR, special projects, etc.
• 1-2 years resolving technical issues for end users in an organization-wide incident management system.

Education/Training:

• High school diploma or equivalent certification.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's https://www.google.com/url?q=http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html&source=gmail&ust=1674324686328000&usg=AOvVaw2GpIWYW1GodaOMhx7gsK4r' href='https://apptrkr.com/get_redirect.php?id=3846221&targetURL=http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html' style='font-variant-ligatures:normal; text-align:start; white-space:pre-wrap; color:blue; text-decoration:underline' target='_blank'>Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $22.89 - $29.69.

• This is a 12-month, full-time (40 hours/week) Contract position, eligible for full UC benefits.
• This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is commensurate with experience.
• This is a hybrid-friendly position. The incumbent will be required to be on-site 2-3 days per week and as needed.

How to Apply

To apply, please submit your resume and cover letter.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.



For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.





To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=48558&PostingSeq=1









Copyright 2022 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-c57762ad9033d24d8f687c4891d9701e

Return to Search Results