Northern California HERC

Director of Student Disability and Accessibility Center

Job no: 546237
Work type: Management (MPP)
Location: Monterey Bay
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)

Classification: Administrator II
Hours: Full-time / 40 hours per week
FLSA: Exempt

Anticipated Hiring Salary Range: $8,885 to $10,106* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: March 16, 2025
Recruitment Status: Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year.

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the direct supervision of the Senior Director of Health and Wellness Services (HWS), the Director of Student Disability and Accessibility Center (SDAC) provides leadership and administration of SDAC services to students with disabilities. The incumbent is responsible for SDAC staff development, supervision, and evaluation. Oversees supervision of work by vendors, leads strategic planning and collaboration, and delegates tasks accordingly for implementation, organization, collaboration, and evaluation of access support and accommodation services for students with disabilities. The Director initiates and is responsible for contributing guidance and leadership to campus-wide efforts to address campus compliance with federal and state regulations and University policies. The Director works closely with Health and Wellness Services leadership. Oversees SDAC staff and participates as needed in effective collaboration with faculty, staff, and administrators. In addition, the Director oversees the development of innovative approaches with an emphasis on promoting student development, satisfaction, retention, interdependence, and wellness, supporting students with disabilities to participate fully in CSUMB learning experiences and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1. Leadership:

• Directly leads and supervises SDAC Advisors and lead office administrators, coordinators, and assistants, oversees the supervision of Student Assistants and Master of Social Work interns and evaluates classified staff. Responsible for overseeing SDAC staff in setting work schedules and priorities and training diverse staff of student assistants, interns, and services experts. Oversees coordination of all aspects of the recruitment and hiring process, supervision, problem-solving, conflict resolution, and provision of reasonable accommodations for SDAC employees with disabilities.
• Leads SDAC in the development and implementation of disability awareness strategies and promotes campus access, including campus-wide policy development, implementation, and training in conformance with the CSU Policy for the Provision of Services for Students with Disabilities, CSU Executive Orders, Coded Memoranda, CSUMB policies, procedures, and guidelines. Advocates for the maintenance of academic standards consistent with the provision of reasonable and appropriate student accommodations. Manages SDAC consultation throughout the University.
• Consults with Campus Planning and Development, Facilities, University Police, etc., to review plans and blueprints for remodeling and new construction, Emergency Operations Plan, Business Continuity Plan, and Commencement logistics to address disability issues. Serves on various university-wide committees to support disability access and compliance, inclusion, and wellness of students. Oversees SDAC staff service on campus work groups.
• Consults with the Senior Director of HWS on risk management issues and resource development. Participates in the HWS Leadership Team. Develops and maintains positive working relationships and ventures with campus personnel, community members, resource partners, and students with disabilities, representing CSUMB in a professional and positive manner. Oversees collaboration with community partnerships and across departments for best practices. Represents HWS, the Division of Student Affairs, and the University.
• Leads the Test Center, including supervising Test Center staff and developing, designing, and implementing test center processes, standards, and alternate testing options. Maintains assessment standards as required to meet regulatory compliance.
• Leads the Workforce Recruitment Program, including campus-wide program implementation, conducting outreach to eligible students and recent graduates, approving candidate application access, and scheduling informational interviews with their assigned federal recruiter.

2. Administration of services and resources:

• Oversees the purchase of appropriate equipment and acquisition of resources necessary for the provision of required academic accommodations for students with disabilities. Ensures the availability of appropriate academic accommodation services both on and off main campus, at emerging instructional facilities such as North Salinas and Salinas City Center, for online instruction and at distance learning sites in areas such as disability-related advising; equipment and furniture loan; notetaking; alternative media formats; alternative testing; sign language interpretation, real-time captioning and video captioning; and Assistive Technology (AT) for students in consultation with CSUMB's Center for Academic Technologies.
• Oversees outreach to students and SDAC recommendations to the University for student exceptions to matriculation and other campus policies such as admissions, housing, meal plans, course substitution, financial aid, transportation, etc., based on the impact of ongoing or temporary disability.
• Directs and delegates: development and maintenance of operational policies and procedures; assists staff and faculty with interpreting and adhering to the expectations of policies and procedures pertaining to students with disabilities; ensures compliance with appropriate professional standards and guidelines while developing a strong student-centered philosophy; management of budget and multiple funds, ensures record keeping, payment processing, and forecasting of department needs; on-going data collection, assessments of program effectiveness and evaluations of services; and initiates improvements where needed.
• Leads negotiations with vendors and oversees the coordination of contract services and SDAC contract compliance.
• Develops and maintains professional relationships with system-wide colleagues. Provides opportunities for SDAC staff professional development.

3. Facilitates SDAC Access Issue / Complaint Process:

• Receives and reviews student feedback submissions and as needed facilitates consultation with Department Chair, Title IX, and other cross-department support, students, family members, faculty, administrators, and staff. Upon resolution of the complaint process, delegates and oversees SDAC Advisors assisting students in acquisition of self-advocacy, decision making, and social interaction skills needed to achieve equal access and maximum integration into university programs and activities.
• Prepares reports; assists and advises the Senior Director of HWS and Vice President of Student Affairs on issues, trends, and innovative/creative opportunities to meet the disability-related needs of CSUMB students. Keeps informed of current issues in the field of Disability Services.

Other Functions:

1. Perform other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Thorough knowledge of: Knowledge of disabilities (Federal and State policies, procedures, and guidelines); accommodations standards; and current trends in disabled student services in postsecondary education. Knowledge of university personnel policies and procedures. Knowledge of personal computer and operating proficiency of business functions software, especially Microsoft Office.

Skilled in: Must possess excellent analytical, problem-solving, conflict management, and organizational skills with the ability to work creatively, innovatively, and independently while under pressure.

Ability to: Must be able to communicate effectively both verbally and in writing. Demonstrated ability to create and maintain cooperative working relationships with students, faculty, staff, businesses, community organizations, and other diverse groups and services.

MINIMUM QUALIFICATIONS:

Equivalent to a Bachelor's degree in counseling, social services, student development, student affairs, or a related field AND three years experience in agencies/institutions creating and managing programs that address economically, educationally or physically disadvantaged populations. Professional administrative experience in program development and management of student services and in planning, organizing, managing, directing, and training others in the creation and implementation of disability programs and services.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. Experience with interpreting and applying the ADA, interactive process requirements and determining reasonable accommodations

SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment.
• The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.

BENEFITS/PERKS:

This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.



To apply, visit https://careers.csumb.edu/en-us/job/546237/director-of-student-disability-and-accessibility-center







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