Northern California HERC

This position develops and oversees special projects in the department. The project specialist will also be responsible for all functions related to the projects, including research, planning, budgeting, organizing, and delivery of services. This position will conduct quality assurance review and recommends quality improvement initiatives to ensure that the department's operations are running smoothly and effectively. This position will play a crucial role in standardizing and creating uniformity in processes within the department operations.

Essential Duties:

• Develop and implement project goals and strategies. Manage administrative functions such as planning, organizing, coordinating, scheduling and implementing project activities to meet objectives. Creates reports or other documentation of project status and/or administrative activities or project results.
• Performs data collection. Recommends methods and procedures for data acquisition, management and quality control. Recommends statistical techniques for data analysis as needed. Generates graphs, charts, or tables to present analysis results and provides interpretation. Prepares reports, correspondence, other materials and analysis according to project schedules or on an ad hoc basis or instructs others to do so.
• Creates status reports on project plans, progress and results of activities. Coordinates publication production and/or dissemination in order to meet deadlines.
• Researches, gathers, organizes and summarizes data for project and/or administrative reports and/or activities. Analyzes data, presents results and makes recommendations on presentations of project and/or administrative reports.
• Evaluates effectiveness of project direction, schedules, activities, etc. Recommends and implements project activities and/or modifications of project activities and/or schedules as necessary to ensure achievement of project goals and objectives.
• Conducts quality assurance reviews of assigned projects. Instructs project personnel on quality assurance procedures and answers questions regarding data collection, management and analysis methods. Monitors problem areas and submits regular reports with recommendations. Takes necessary steps to address issues and resolve problems.
• Develop and update department policies and procedures and/or project procedures and coordinating implementation. Communicates and/or documents. Develops forms, flow charts and system requirements.
• Interfaces with faculty and/or staff and external contacts necessary to complete project assignments or for information exchange. Resolves problems or questions referred by project staff or administrators.
• Meets with Ambulatory Operations Improvement Management regularly to review collected data and handles feedback and questions received.
• Develops and maintains electronic databases and/or other records for reporting purposes. Enters and/or verifies database transactions as necessary. Provides technical support and design enhancements.
• Arranges and attends meetings, seminars, symposia and other events related to project efforts. Makes presentations, as needed. Establishes and maintains an active network of professional contacts.
• Coordinates and plans training of standardized material for Ambulatory Operations Improvement and Department staff.
• Ability to work independently and exercise discretion and judgment in job performance.
• Performs other duties as assigned.

Required Qualifications:

• Req High School or equivalent

• Req 5 years Directly related project or administrative experience.

• Req Excellent verbal and written communication skills.
• Req Working knowledge of word processing Microsoft Office applications.
• Req Detail oriented individual with a high level of accuracy

Preferred Qualifications:

• Pref Bachelors Degree Degree in a related field

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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