Northern California HERC

The Admissions & Records Department is seeking one, full-time (40 hours per week), interim (temporary/hourly) Assistant Business Systems Analyst on the San Elijo Campus. This position is funded through Student Success and Support Program (SSSP) grant-funding. The normal work schedule will be Monday through Friday, 8:00 am - 4:30 pm, with some flexibility to start earlier or later. The person selected for this position will be subject to assignment to any district facility during any hours of operation.

REMOTE WORK:
MiraCosta College believes that flexible work enables employees to achieve a more successful balance between work responsibilities and family life. The District offers the opportunity to telework (remote work) for certain positions, depending on the operational needs of the District and the provisions of the telework policy. Probationary and temporary employees are not eligible to telework unless approved by the appropriate vice president. No employee is guaranteed the right to telework. No employee shall be authorized to telework 100% of the time; regular, on-campus presence is expected for all District employees on a weekly basis.

RESIDENCY REQUIREMENT:
MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two hundred (200) road miles from the employees regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high-quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.

The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.

Starting at $38.11 per hour (Range 25, Step 1) based on the 2024-25 Classified Salary Schedule.

Employees must make arrangements for direct deposit of paychecks into the financial institution of their choice via electronic fund transfer.

Short-term, temporary employees may be eligible for Healthy Families Sick Leave, and enrollment in a retirement system.

To be considered for this position, you must submit the following documents directly in the online system, finish applying, and receive a confirmation number. First consideration will be given to applications received by the first screening deadline of Friday, April 18, 2025, at 11:59 pm. Applications will continue to be accepted until the position is filled.

1. Application on which you list all relevant experience.

2. A cover letter addressed to the 'Screening and Interview Committee' specifically describing how your experience and education support your performing the Essential Duties and Other Duties listed in this job posting. Additionally, please include the following:

3. A current resume or curriculum vitae summarizing your educational background and experience.

4. Transcripts of college coursework that provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/credentials/leaflets/foreign-transcript-evaluation-(cl-635). Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

Retired STRS members are not eligible for this position.

Under general supervision, support the evaluation, design, development, testing, documentation, and ongoing maintenance of applications within the Colleges enterprise systems. Provide technical assistance and training to users on the effective operation and functionality of applications such as Ocelot, DegreeWorks, and CCCApply. Write and execute queries to generate customized reports and data sets that meet the diverse needs of users. Responsible for completing the CCFS 320 Apportionment Attendance Report and its supplemental components, as well as reporting to the National Student Clearinghouse. Assist in preparing annual audits related to admissions and records to ensure compliance with state and institutional policies. Perform related duties as assigned.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

1. Exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

2. Work with users, Business Systems Analysts and others to define, document and analyze business requirements and processes and recommend effective technology solutions; work closely with users to define and analyze business and operational problems and develop procedural and reporting changes to complement technology solutions.

3. Write and/or participate in preparing user documentation, written procedures, training guides, manuals and materials on system functionalities and operations for users and support staff; create test scripts and work with users on acceptance testing of application software and interfaces to ensure appropriate functionality, efficient performance, data integrity and effective interfaces with other applications; work with Business Systems Analysts and Application Developers to analyze problems identified during testing and develop required system fixes, changes or corrections.

4. Participate in providing training to end users on the use of applications; meet with users to provide information on system changes and address questions or issues; conduct or coordinate training sessions; train users on system operations and setup and execution of specific processes; evaluate training programs to ensure their effectiveness in meeting goals and objectives.

5. Create and modify queries and design custom reports and reporting tools to meet user data and reporting needs.

6. Analyze, troubleshoot and resolve applications problems and errors; ensure system work-flows are operating correctly; troubleshoot workflow problems and operating bottlenecks; take action or refer more complex problems to Business System Analysts and others for analysis and resolution; answer technical questions and provide guidance to users on system functionalities and methods for correcting problems.

7. Participate in evaluating potential software solutions including off-the-shelf and open-source components and system architectures to ensure district business requirements are met; interact with vendors and attend vendor training as needed.

8. Assist user teams with special projects such as system upgrades and system implementa-tions; under guidance, evaluate and make recommendations on requests for software enhancements; participate in translating user expectations into technical specifications for enhancements and customizations; consult with other district staff on proposed business process changes.

9. Provide support on MIS/state/federal reporting requirements by assembling information, verifying accuracy, inputting and/or overseeing the input of information into various system databases and staying current with new requirements; if new requirements are needed, ensure all technology is updated accordingly.

1. May act as project lead for small to medium-sized projects.
2. Participate in various project team activities, tasks, and meetings.
3. Attend and participate in professional group meetings; stay abreast of current trends and innovations in the field of information systems.
4. Perform related duties as assigned.

1. System design theory, concepts, and principles including data management and administration and development concepts.
2. Standard business process and systems analysis methods and procedures.
3. Methods and practices for conducting unit and system testing, including the creation of test cases.
4. Methodologies for developing program and user documentation and training materials.
5. Methods and techniques for troubleshooting and determining the causes of application problems and errors.
6. Methods and procedures for writing queries using standard query languages.
7. Functionality of the districts enterprise business system and interrelationships among campus departmental systems.
8. Practices and techniques of training and instruction as applicable to computer software and applications.
9. Functions, capabilities, characteristics, and limitations of standard computer platforms and devices.
10. Operational characteristics of various computer software packages.
11. Safety policies and safe work practices applicable to the work.
12. Written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary.
13. Applicable federal, state, and local laws and regulations applicable to the work.

1. Learn quickly, understand, and apply user business processes and requirements to consult effectively with managers and users.
2. Perform business process analyses and reach sound, logical conclusions regarding essential user needs and business requirements.
3. Participate in facilitating user meetings to negotiate understanding and build consensus agreements.
4. Troubleshoot, diagnose, and resolve application problems.
5. Organize and set priorities to complete project responsibilities efficiently and effectively.
6. Work effectively and collaboratively in a team environment, either as a team member or team leader.
7. Read, interpret, explain, and apply detailed and often complex technical information on systems processes and interdependencies for technical and non-technical audiences.
8. Develop end-user manuals.
9. Communicate effectively, both orally and in writing.
10. Understand and follow written and oral instructions.
11. Operate a computer and standard business software.
12. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic, and disability issues.
13. Establish and maintain effective working relationships with all those encountered in the course of work.
14. Work confidentially with discretion.

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from an accredited four-year college or university with a bachelors degree in management information systems, computer science, business administration, or a related field, and one year of related work experience; OR

Graduation from an associate degree program and two years of progressively responsible experience involving information systems analyses, troubleshooting complex software applications, developing recommendations for systems improvement, or participating in system implementations; OR

An equivalent combination of training and experience.

NOTE: For work experience, one 'year' is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

1. Experience supporting student records, online admissions applications, degree audits, and/or transfer credit systems.
2. Experience working with PeopleSoft.
3. Experience with reporting using SQL or PS Query.
4. Experience with CCFS 320 Apportionment Attendance Report

A valid California drivers license and the ability to maintain insurability under the districts vehicle insurance program.

The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending, and stooping; occasional light lifting and carrying of objects weighing up to 25 pounds; ability to travel to a variety of locations on and off campus as needed to conduct district business.

Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.

Primarily business office environment; subject to frequent interruptions; intermittent exposure to individuals acting in a disagreeable fashion; may work at any district location or authorized facility with occasional evenings and/or weekends on an as-needed basis. Occasional local travel may be requested.

MiraCosta College is an Equal Opportunity Employer and is committed to providing an educational environment that affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. The colleges commitment to inclusion, diversity, equity, and accessibility is expressed in the policy found at https://www.miracosta.edu/office-of-the-president/board-of-trustees/docs/3400BP-Inclusion-Diversity-Equity-Accessibility.pdf. Click on the following link to view the IDEA website: https://www.miracosta.edu/office-of-the-president/idea/index.html.

MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community. MiraCosta Colleges Mission, Vision, Commitment, and Institutional Values & Goals can be viewed at https://www.miracosta.edu/office-of-the-president/docs/mccmissionstatement.pdf.

The college was designated as a Hispanic Serving Institution (HSI) in 2013. This significant recognition acknowledges our institutions continuous efforts to support the academic performance and unique needs of Latinx students, many of whom are attending college for the first time or are first-generation. We are a veteran and military supportive institution and an Achieving the Dream Leader College. The successful candidate will join a campus that exhibits its dedication to all students and faculty through offering robust, culturally-responsive events, including speaker series dedicated to heritage month events through the Social Justice and Equity Center.