Northern California HERC

Enrollment and Assessment Services Supervisor

Foothill-De Anza Community College District


Salary: $9,447.86 - $12,667.84 Monthly

Job Type: Full Time - Classified

Job Number: 25-102

Location: De Anza College, CA

Department: Student Services

Closing: 5/7/2026 11:59 PM Pacific

Bargaining Unit: TEAMSTERS

Description


This position will become Open Until Filled after the initial Review Date. Any complete applications received while the position is Open Until Filled will be reviewed by the hiring committee only upon committee request.

The Foothill - De Anza Community College District does not have a remote work policy. All employees are expected to be available to work in person and on-site per the requirement of the department.

Foothill - De Anza Community College District Mission Statement:

The mission of the Foothill-De Anza Community College District is student success and educational excellence. The district and its colleges provide access to affordable, quality educational programs and services that develop a broadly educated and socially responsible community that supports an equitable and just future for California and the global community. Every member of our district contributes to a dynamic instructional and learning environment that fosters student engagement, equal opportunity, and innovation in meeting the various educational and career goals of our diverse students. Foothill-De Anza is driven by an equity agenda and core values of integrity, inclusion, care for our students' well-being, and sustainability.

De Anza College Mission Statement:

De Anza College provides an academically rich, multicultural learning environment that challenges students of every background to develop their intellect, character and abilities; to realize their goals; and to be socially responsible leaders in their communities, the nation and the world.

De Anza College fulfills its mission by engaging students in creative work that demonstrates the knowledge, skills and attitudes contained within the college's Institutional Core Competencies:

• Communication and expression
• Information literacy
• Physical/mental wellness and personal responsibility
• Civic capacity for global, cultural, social and environmental awareness
• Critical thinking

DEFINITION

Under direction, plans, schedules, assigns, reviews, supervises, and participates in daily operations of the admissions and records programs including residency, registration, assessment, and records; coordinates assigned activities with other District and/or college departments and outside agencies; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned management personnel. Exercises direct supervision over technical and administrative support staff.

CLASS CHARACTERISTICS

This is a full supervisory-level class that exercises independent judgment on diverse and specialized admissions and records services with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff and are responsible for providing professional level support to assigned administrator in a variety of areas. Performance of the work requires the use of independence, initiative, and discretion within established guidelines and scope of practice.

EXAMPLES OF REPRESENTATIVE DUTIES

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Plans, organizes, assigns, reviews, supervises, and participates in the work of admissions and records staff; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
• Participates in the development and implementation of goals, objectives, work plans, policies, and priorities for assigned areas of responsibility; recommends and implements policies and procedures.
• Monitors activities of the admissions and records programs and centers; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
• Participates in annual budget preparation; identifies and recommends future resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.
• Plans, organizes, supervises, and implements assigned admissions and records programs including residency, registration, assessment, and records programs; conducts program analysis and review; prepares and submits reports for local, state, and federal reporting and audit purposes.
• Plans, creates, and implements various outreach, marketing, and public information strategies such as in-reach campaigns, workshops, and events to promote assigned programs and services; establishes and builds relationships with other college divisions and community organizations to support program initiatives and activities.
• Researches, interprets, and ensures compliance with local, state, and federal requirements including Family Educational Rights and Privacy Act (FERPA); reviews and updates program policies.
• Serves as liaison for assigned functions with other District and/or college divisions and departments and outside agencies.
• Prepares reports and other written materials; supervises the establishment and maintenance of working and official files; ensures the proper documentation of operations and activities.
• Stays abreast of new trends and innovations in the fields of assessment, admissions, and records; implements policy and procedural changes as required.
• Responds to inquiries and requests for information and assists with resolutions and alternative recommendations.
• Oversees and manages the resolution of interpersonal and operational conflicts within the department and members of the public.
• Interprets, reviews and implements all applicable sections of Title 5 of the California Code of Regulations, the California Education Code, and federal regulations pertaining to residency determinations.
• Performs related duties as required.

QUALIFICATIONS

Knowledge of:

• Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
• Principles and practices of leadership.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Basic principles and practices of budget administration and monitoring.
• Principles and practices of program supervision including development and implementation of program goals and objectives and oversight of performance, reporting, accountability, and regulatory compliance.
• Principles, practices, theories, and methods of organizing and supervising admissions and records programs, services, center operations, and activities.
• Principles and practices of higher and comparative education organizations and structures.
• Principles and practices of research and data collection.
• Basic math and statistical techniques.
• Methods and techniques of preparing reports and general business correspondence.
• Principles and procedures of record keeping.
• Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
• Techniques for providing a high level of customer service by effectively dealing with the public, students, and District staff, including individuals of diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation.

Ability to:

• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
• Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
• Research and evaluate new service delivery methods, procedures, and techniques.
• Prepare and administer budgets and contracts; allocate limited resources in a cost-effective manner.
• Plan, organize, and supervise day-to-day operations and activities of assigned admissions and records programs and centers including oversight of programmatic accountability and regulatory reporting activities.
• Establish and maintain a variety of filing, record keeping, and reporting systems.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively represent the college and/or District in meetings with governmental agencies and various business, professional, and regulatory organizations, and in meetings with individuals.
• Prepare clear and concise reports, correspondence, documentation, and other written materials.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Education and Experience:

1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
2. A combination of education, training, and experience that could provide the desired skills, knowledge and abilities may be considered. A typical way to obtain the required qualifications would be equivalent to graduation from an accredited four-year college or university with major coursework in education, counseling, or a related field AND five (5) years of increasingly responsible experience in planning, coordinating, and implementing educational or social services programs including one (1) year of lead or supervisory experience.
   

Licenses and Certifications:

None.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.

APPLICATION PACKET:

1. A District on-line application on http://hr.fhda.edu/careers/. *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.
2. A cover letter addressing your qualifications for the position.
3. A current resume of all work experience, formal education and training.

If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date. You may also visit our 'Applicant Information' to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html

CONDITIONS OF EMPLOYMENT:

Position: Full-Time, Permanent, 12-months per year

Starting date: As soon as possible upon completion of the search process.

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement.

The successful applicant will be required to provide proof of authorization to work in the U.S.

For more information about our application process contact:

Employment Services

Foothill-De Anza Community College District

12345 El Monte Road

Los Altos Hills, California 94022

Email: employment@fhda.edu

http://hr.fhda.edu/



To apply, please visit https://www.schooljobs.com/careers/fhda/jobs/5298193/enrollment-and-assessment-services-supervisor




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