Northern California HERC

Academic and Student Success Advisor

Online applications must be received before 11:59pm on:
June 28, 2026
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1484-YN_ADMINPRO - Academic Coordinator/Advisor 1, 1485-YN_ADMINPRO - Academic Coordinator/Advisor 2

Business Title:
Academic and Student Success Advisor

Employee Type:
Admin. Professional

Position Details:

The Office of Student Services within Washington State University's College of Pharmacy and Pharmaceutical Sciences (CPPS) is seeking an Academic and Student Success Advisor 1 or 2 to join our team!

The Opportunity:

The Office of Student Services in the College of Pharmacy and Pharmaceutical Sciences (CPPS) is an energetic and highly fast-paced environment where we rely heavily on current technologies to meet the demands of the Doctor of Pharmacy students and our stakeholders.

As the Academic and Student Success advisor, you will serve as a member of the advising team, providing quality advising to professional students from the College of Pharmacy and Pharmaceutical Sciences. You will provide career, academic, and success advising that fulfills the professional student curriculum and ACPE standards. In this position, you will also collaborate with the Director of Recruitment to support the transition of PharmD applicants to admitted students.

This position will manage a caseload of 150+ students.

This position may require occasional travel to local, regional, and national locations for student services training and support.

Additional Information:

This is a full-time (100% FTE), permanent, overtime eligible position.

Academic and Student Success Advisor 1 Monthly Salary: $3,751.00 - $4,574.00| Commensurate with experience and qualifications

Academic and Student Success Advisor 2 Monthly Salary: $4,062.00 - $4,654.00 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

Academic and Student Success Advisor 1

Bachelor's degree and two (2) years' experience working with students in an educational setting or related experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.

Academic and Student Success Advisor 2

Bachelor's degree and three (3) years academic advising or related experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional academic advising experience may be substituted for the educational requirement on a year-for-year basis. Positions who will lead or supervisor will require one or more years of full-time experience leading or directing the work of others.

Knowledge of advising and counseling techniques, with the ability to build trust and provide safe, supportive opportunities for students, from varied backgrounds, including, but not limited to, underrepresented, first generation, and/or high needs, to identify and pursue paths to graduation that support their educational goals and post-graduation plans.

Demonstrated ability to effectively and respectfully interact with students, faculty, and staff of diverse social, cultural, economic, and educational backgrounds, and an understanding of the institutional barriers and equity gaps faced by historically under-served student populations in higher education.

Additional Requirements (For Levels 1 and 2):

• Experience providing academic and career advising, success coaching, and/or case management in a higher education setting.
  
• Demonstrated computer software skills, including the ability to use office software, such as databases, spreadsheets, word processing, and Outlook.
  
• Demonstrated ability to communicate effectively both verbally and in writing.
  
• Demonstrated ability to remain professional, courteous, and interact effectively with diverse populations in a positive manner that engenders confidence and trust.
  
• Strong interpersonal skills and the ability to work collaboratively in a team environment and independently.
  
• Ability and willingness to occasionally travel, work weekends, and work after regular business hours.
  
• Experience in program development.
  
• Demonstrated ability to prioritize job tasks effectively and multitasks to meet deadlines.
  

Preferred Qualifications:

• Master's degree in higher education, student affairs, or a related field.
  
• Demonstrated ability to learn new technology and software applications.
  
• Working knowledge of learning styles, as well as academic success, career development and retention strategies.
  
• Experience using student records databases/programs for higher education institutions.
  
• Strong public speaking skills and the ability to develop and deliver engaging and informative presentations to students and stakeholders.
  
• Previous work experience at an institution of higher education.
  
• Previous work experience with a Doctor of Pharmacy or Health Sciences related program.
  
• Demonstrated experience working with individuals from diverse cultural and economic backgrounds.
  
• Familiarity with Washington State University academic rules and regulations.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

Area/College: College of Pharmacy and Pharmaceutical Sciences
Department Name: Office of Student Services
Location: Spokane, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the 'Application Document' section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Spokane-WA/Academic-and-Student-Success-Advisor_R-15021

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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