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Posted: 31-Mar-26
Location: Youngstown, Ohio
Categories:
Internal Number: 5289680
Oversees operations and provides leadership in the areas of enrollment management, including Admissions, Registration, Penguin Service Center, and Financial Aid. Supervises staff and implementation and administration of all programs and/or services, typically assumes responsibility and supervision of one or more functional departments. Provides strategic vision, comprehensive leadership, effective planning, enrollment and admissions related program development, budget oversight, data analysis, and institutional coordination for strategic enrollment management. Interprets and develops regulations, policies, etc. for the guidance of other employees or the public. Supervision from above the associate vice president-level classification may be received in the form of memos, staff conferences, or other periodic communications.? May serve as designee of supervisor (e.g., Vice President, Provost, etc.) as needed and as assigned.
Essential Functions and Responsibilities: In conjunction with the executive leadership team, sets the overall direction and strategy of the university, makes major strategic decisions, evaluates the success of the university in reaching its goals.
Oversees the complete operation of an assigned unit, or set of units, in accordance with the direction established in the strategic plan. Evaluates the work of other administrators within the scope of the assigned unit or set of units.
Works with faculty, administration, and marketing to improve the student experience and boost retention.
Maintains awareness of both the external and internal competitive landscape, opportunities for growth, industry developments, and standards.
Provides strategic direction to departments including Admissions, Financial Aid, Registrar, and Penguin Service Center.
Provides leadership and gives direction for the development and implementation of unit policies and procedures and coordination of assigned areas or department's processes. Supervises staff; assigns and reviews work; establishes timeframes for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leave; interviews candidates for employment and makes recommendations for hire; evaluates employee work performance; receives and responds to grievances; aids with the development of unit work procedures and policies.
Assists supervisor in long-term, strategic planning. Reviews recommendations by lower-level staff regarding the assigned area's policies and procedures as it relates to completion of work and/or provision of services; communicates to supervisor suggestions/recommendations regarding the assigned areas or department's policies and procedures as it relates to completion of work and/or provision of services.
Prepares or assists in the preparation of the budget for the assigned area/department. Oversees administration of the budget; monitors department spending to ensure that expenditures do not exceed budgetary limitations; approves operating expenses.
Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of the assigned area's/department's overall goals and objectives.
Uses analytics, predictive modeling, and market research to optimize student recruitment and aid allocation. Gathers data and presents reports and other information/documentation related to enrollment and retention.
Prepares for and attends events.
Remains informed of current developments and procedures pertinent to duties and all staff in the assigned area / department; participates in staff development activities; attends meetings, conferences, and other events.
Other Functions and Responsibilities: Assists with training new hires.
Performs other related duties as assigned.
Equipment Operated: Computer and all other standard office equipment.
Work Schedule: Typically, Monday through Friday, occasional evening and weekend hours.
Position Location: Youngstown
Supervision Exercised: Supervision is exercised over staff and students.
Reports to: Provost & Vice President, Academic Affairs
Required Certifications, Training, and/or Licensures: None
Knowledge, Skills, and Abilities:
Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; budgeting; English grammar and spelling; records management; office management; project management; supervisory principles and practices; long term / strategic planning practices.
Skill in: Use of office equipment; typing, computer operation; use of computer software and other programs applicable to the assigned department/division*.
Ability to: deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; conduct effective interviews; maintain records according to established procedures; travel to and gain access to work site; effectively interact with personnel and public to answer routine questions; train or instruct others; use independent judgment and discretion; understand, interpret, and apply laws, rules, or regulations to specific situations; work independently and in a team environment; develop and maintain effective working relationships.
(*) Developed after employment.
Minimum Qualifications: At least a bachelor's degree in a related field; at least seven years of related experience; and at least four years of supervisory experience.
Preferred Qualifications: A master's degree or higher in higher education administration, business administration, or a related field. At least ten years of progressively responsible experience in enrollment management, admissions, financial aid, or related areas in higher education. Experience leading strategic enrollment initiatives at the institutional level.
Physical Requirements: In accordance with the U.S. Department of Labor physical demands strength ratings, this position will perform sedentary work.
Sedentary: work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as Sedentary when walking and standing are required only occasionally, and all other Sedentary criteria are met.
