Northern California HERC

Graduate Admission Specialist (Student Services Professional II)

Job No: 557065
Work Type: Staff
Locations: Southern California: San Diego
Categories: Bargaining Unit: Unit 4 - APC - Academic Professionals of California, Job Search Category/Discipline: Administrative, Appointment Type: Probationary, Time Basis: Full Time, Workplace Type (Exclude Inst Fac): Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)




Position Summary
The Graduate Admissions Specialist plays a critical role in shaping the incoming graduate student community by evaluating applications and ensuring a smooth admissions process. Working under the direction of the Assistant Director of Graduate Admissions, this position reviews domestic and international applications, determines eligibility, and supports the accurate processing of admission decisions. The role combines detailed records evaluation, policy interpretation, and communication with applicants, faculty, and campus partners. This is an excellent opportunity for a detail-oriented professional who enjoys working in a fast-paced environment and contributing to graduate student success from the very first step of their academic journey.

Key Responsibilities

• Evaluate graduate, post-baccalaureate, and certificate applications by reviewing transcripts and determining admission eligibility.
• Process and reconcile application data, including resolving errors and reviewing reports to ensure accuracy and workflow efficiency.
• Interpret and apply CSU, Title V, and SDSU policies to guide application processing and routing to academic departments.
• Communicate with applicants, faculty, and institutions to clarify requirements and support the admissions process.
• Identify process improvements and ensure compliance with established procedures and standards.

Why Join Us?

• Play a key role in welcoming and shaping the university's graduate student population.
• Work in a fast-paced, collaborative admissions environment.
• Develop expertise in policy interpretation, records evaluation, and student information systems.
• Engage with diverse applicants from around the world.
• Join a mission-driven team committed to access, accuracy, and student success.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it's like to work at the CSU-watch our video and imagine your future here: Working at the CSU.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
• This position is designated as exempt under FLSA and is not eligible for overtime compensation. 
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  
• This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary
Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Office of Evaluations, Prospective Student Services, Out-of-State Recruitment and Strategic Partnerships, International Recruitment, Class Schedule, Communications, Financial Aid, Scholarships, and the Cal Coast Student Financial Center. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.

The Office of Admissions is organized into the following areas: First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions Eligibility Unit, First-Year Admissions Processing, Graduate Admissions Processing and Enrollment Services Support Unit.

The function of the Graduate Admissions Unit is to perform various tasks that would facilitate the admission of eligible graduate students to the university.  This involves the processing and routing of applications to the appropriate campus departments for review and the creation of academic student records for the College of Graduate Studies.

Graduate Admission Unit is responsible for processing applications to graduate programs by receiving, coding and updating the student information system.  Other responsibilities include, but are not limited to, reviewing transcripts and test scores, reconciling application uploading errors, calculating grade point averages, determining residency and preparing files for department review.

For more information regarding the Enrollment Services, click here.

Education and Experience
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• Previous experience in a university setting in admissions, advising, evaluations or other student service related offices.
• Proficiency using Microsoft Office (Word, Excel, Outlook).
• Experience with document reviews in a high volume environment.
• Experience in data entry and updating database records.
• Bachelor's degree and one year of professional student services work experience is preferred.
• Experience analyzing data to determine eligibility for services and/or benefits is preferred.
• Experience using a student information system at a college or university (People Soft/Campus Solutions) is preferred.

Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
 Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines.

• CSU Classification Salary Range: $5,083 - $7,228/month; hiring salary not expected to exceed $5,083/month.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information
Apply by May 8, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.  Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Danan Pacheco (dpacheco@sdsu.edu).


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To apply, visit https://careers.sdsu.edu/en-us/job/557065







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