Northern California HERC

Office Assistant (Rainbow Engagement Center)

Riverside Community College District

Application Deadline. Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time:



Office Assistant (Rainbow Engagement Center)

The ideal candidate will share RCC's and the Office of Equity, Inclusion and Engagement's commitment to educating its racially/ethnically and socioeconomically diverse student population. We currently enroll 28,939 students, the majority of whom are from racially minoritized populations. Riverside City College has been designated a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. This position will support the LGBTQIA2+ student population.

BASIC FUNCTION
Performs clerical support duties for an assigned division, department, or program, according to its policies, procedures, and/or operating procedures; prepares documents; and performs customer service tasks by providing information and assistance to faculty, staff, students, and the public.

SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from assigned area supervisor. May provide lead direction to temporary staff and/or student workers.

CLASS CHARACTERISTICS
This classification in the Office series is responsible for performing routine clerical duties in support of an assigned division, department, office, or program. Employees at this level perform work as prescribed in department policies and procedures, receive instruction and/or assistance as new or unusual situations arise, and are expected to perform work as outlined in the operating procedures and policies of the department.

Education and Experience:
Completion of the twelfth (12th) grade and six (6) months clerical experience; or an equivalent combination of education, training, and/or experience.

Knowledge of:

1. Methods and techniques of compiling and organizing files and documents.
   
2. Operational characteristics of standard office equipment.
   
3. Basic business arithmetic.
   
4. Recordkeeping principles and procedures.

Ability to:

1. Perform standard office clerical administrative support duties.
   
2. Learn and understand the organization and operation of the assigned program and/or work unit to assume assigned responsibilities.
   
3. Review and process relevant forms and applications.
   
4. Type and format business documents including letters, reports, and related materials.
   
5. Learn, correctly interpret, and apply the policies and procedures of the function to which assigned.
   
6. Make basic arithmetic computations.
   
7. Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
   
8. Maintain a variety of filing, recordkeeping, and tracking systems.
   
9. File materials alphabetically, chronologically, and numerically.
   
10. Use discretion in processing and filing confidential student files and other records.
    
11. Understand and carry out oral and written directions.
    
12. Follow directions, guidelines, and standard operating procedures of the department or area of assignment.
    
13. Exercise judgment within policy and procedural guidelines of the assigned area.
    
14. Effectively use computer systems, software applications relevant to work performed, and business equipment to perform a variety of work tasks.
    
15. Communicate effectively in the course of performing work tasks.
    
16. Establish, maintain, and foster effective working relationships with those contacted in the course of work.
    
17. Demonstrate clear evidence of sensitivity and understanding of the diverse academic, socioeconomic, disability, and ethnic backgrounds of students, staff, and the community.
    
18. Provide efficient, high-level customer service to the public, vendors, contractors, and District personnel.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This classification primarily works in an office and standing in and walking between work areas is occasionally required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Employees in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 20 pounds.

The essential functions of this classification must be performed by the incumbents with or without reasonable accommodations.

ENVIRONMENTAL CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset individuals in interpreting and enforcing departmental policies and procedures.

EXAMPLES OF TYPICAL JOB FUNCTIONS

1. Performs a wide variety of routine clerical work including sorting, filing, copying, verifying, recording information on records and sending notices when necessary.
   
2. Serves as an office receptionist, greeting office visitors and answering the telephone; responds to requests for information relating to assigned responsibilities; refers callers to appropriate staff for further assistance as needed; disseminates information as appropriate.
   
3. Performs various clerical duties on a computer which may include typing and entering data into a spreadsheet or database program; may perform routine system backup duties; runs computer reports and processes department reports as requested.
   
4. Types, enters, records, proofreads, and processes a variety of documents, including general correspondence, reports, memos, and statistical charts from rough draft, recordings, or verbal instruction; may compose routine correspondence; and may work on special reports, projects, and publications.
   
5. Maintains a variety of statistical records; checks and tabulates statistical data; prepares routine statistical reports.
   
6. Sorts and files documents and records; maintains accurate and up-to-date files and records for a variety of special operating activities and filing systems; monitors various logs, accounts, and files for current and accurate information.
   
7. Receives, sorts, and distributes incoming and outgoing mail; sends facsimile requests; may order office supplies.
   
8. Schedules appointments as assigned.
   
9. Operates a variety of standard office equipment, including computer hardware and software applications, copiers, printers, scanners, facsimile machines, multi-line telephones, and audio/visual equipment; makes minor repairs and adjustments and arranges for equipment repair, when necessary.
   
10. Participates in District-provided in-service training programs.
    
11. Performs other related duties as assigned; specific duties not listed does not exclude them for this classification if the work is similar or related.

CONDITIONS OF EMPLOYMENT:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; and 22 days after completion of 10 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District (the District) fosters and maintains a work environment free from discrimination harassment or retaliation, where all persons are treated with dignity and respect. The District is a proud equal opportunity employer and does not discriminate against any person based on ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. The District adheres to these principles in all aspects of employment, including, recruitment, hiring, training, compensation, promotion, benefits, discipline and termination. All employees share in the responsibility for fulfilling the District's commitment to equal employment opportunity.

In addition, it is the policy of the District to provide reasonable accommodation to qualified applicants and employees. If you need assistance or an accommodation due to a disability or have inquiries regarding compliance or grievance procedures you may contact the District Compliance Officer and Title IX, Section 504/ADA Coordinator Lorraine Jones as follows:

Lorraine Jones, Ed.D., M.S.W.
District Compliance Officer and Title IX/ADA/504 Coordinator
3801 Market Street
Riverside, CA 92501
lorraine.jones@rccd.edu
951-222-8039.

Work Hours/Work Days for Classified and Hourly Positions Only:
Tuesday: 9:00am-4:30pm
Thursday: 9:00am-4:30pm
Friday: 9:00am-2:30pm

Required Applicant Documents:
Resume or Curriculum Vitae
Cover Letter

Optional Applicant Documents:
Associate or Equivalent Transcript
Bachelors or Equivalent Transcript
Masters or Equivalent Transcript

Anticipated Start Date: August 2026
Application Deadline: 06-30-2026

To apply, please visit https://pa379.peopleadmin.com/applicants/jsp/shared/frameset/Frameset.jsp?time=1781633788773

Riverside Community College will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Riverside Community College District is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting www.calcivilrights.ca.gov/fair-chance-act/.

To apply, please visit: https://pa379.peopleadmin.com/applicants/jsp/shared/frameset/Frameset.jsp?time=1781633788773







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