Northern California HERC

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Stanford University is one of the world's leading teaching and research universities. Founded in 1891, Stanford's mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world. With world-class scholars and seven schools located together on a single campus, Stanford offers academic excellence across the broadest array of disciplines including business, education, engineering, humanities and sciences, law, medicine, and sustainability. It also is an engine of innovation, blending theory and practice to move ideas and discoveries from labs and classrooms out into the world. Stanford strives to foster a culture of expansive inquiry, fresh thinking, searching discussion, and freedom of thought - preparing students for leadership and engaged citizenship in the world. The university is located between San Francisco and San Jose in the heart of California's Silicon Valley, on a scenic 8,180-acre campus.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high-quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $3B asset portfolio comprising over 7 million square feet--one-third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises. In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions: Student Housing Operations & Stanford Conferences; Stanford Dining and Hospitality & Auxiliaries; Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners--Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.

"Students (Customers) First" is R&DE's mantra and its strategic goals reflect its commitment to delivering service excellence to the campus community. R&DE's belief is "students are never an interruption in our day; they are the reason we are here."

R&DE's dedication to promoting fair treatment, access to opportunities, and a positive work environment is reflected in its essential priorities and efforts for cultivating a culture of operational excellence as a foundational cornerstone. R&DE is committed to creating and sustaining inclusive excellence where all staff feel a sense of belonging and are empowered to thrive.

This role is currently designated as hybrid and may provide incumbents with flexibility for partial telecommuting.

JOB PURPOSE:

Use critical thinking and independent judgment to provide guidance and consultation for employees and managers on general and fundamental HR issues. Make recommendations for successful implementation of and advise and interpret HR policies, practices, and processes. Facilitate HR programming for school/unit. May provide guidance and mentorship to junior HR team members. This position is 60% operational and 40% consultative.

CORE DUTIES*:

• Compensation: Consult with managers on fundamental compensation-related matters (salary actions, bonuses, supplemental pay, assignment of employees to job titles), consulting with more senior HR team members and/or central compensation team on moderately complex matters as needed. Support the area's salary planning program to meet school/unit and university guidelines.
• Disability and Leaves / Worker's Comp: Consult with managers on fundamental disability/leave and workers' compensation matters (eligibility, process, accommodations), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers to meet the university's guidelines. Advise managers on interim staffing plans resulting from team member absences.
• ELR: Consult with managers and provide recommendations on fundamental - employee labor relations matters (corrective action, investigations, workplace accommodations, wage/hour, layoffs, terminations). Consult with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers to meet university guidelines.
• Employee Engagement: Contribute to the development of surveys and initiatives to assess and support a positive work environment for employees and managers. Consult with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers on creating and sustaining a positive work environment for their teams.
• HRIS/People Analytics: Support fundamental functions, and record retention. Generate and explain standard reports (turnover, movement, accrual usage, etc.) to managers regarding their teams, utilizing human resources expertise to provide analysis and recommendations. Consult with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers on understanding, interpreting, and applying available reports.
• Performance Management: Consult with managers on fundamental performance management matters (setting expectations and goals, regular check-ins, developing positive performance/behaviors, conducting annual reviews), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers on best practices to foster strong performance and meet university guidelines.
• Talent Acquisition: Consult with managers on talent acquisition matters (creating job postings, determining job-specific competencies, interviewing tools & techniques, candidate selecting & onboarding), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Educate and train managers to foster a positive candidate experience and meet university guidelines. May oversee the school/unit's onboarding and exit processes to ensure a smooth experience for employees.
• Talent Development: Consult with managers and employees on talent development matters (aligning business goals with personal motivation & talents, promoting professional development opportunities, coaching/mentoring/networking), consulting with more senior HR team members or subject matter experts on moderately complex matters as needed. Support the education and training of managers to foster a positive professional development experience for employees seeking growth.
• Transactions: Monitor accuracy of transactions completed by junior team members. Process fundamental transactions and train others as needed on a case-by-case basis.
• May be responsible for the management of direct reports, including their recruitment, onboarding, development, compensation, and performance management. Guide direct reports in providing fundamental and moderately complex HR support and services to employees and managers in the school/unit.May audit or review the work and provide guidance to junior HR team members.
• Maintain consistency with and support UHR and Stanford policies, procedures and requirements, and applicable local, state, and federal laws.
• Facilitate initiatives to foster an inclusive workplace culture where all employees feel valued, respected, and empowered.
• Uses a variety of skills to ensure performance and process development; establish clear implementation plans, including creating (and updating existing) standard operating procedures, identifying areas of improvement and proposing pathways to the desired state, specify deliverables and key performance indicators

• Support recruitment activities (recruiting continuous and temporary positions) and serve as onboarding ambassador

* - Other duties may also be assigned